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For Companies At a Glance
- Tasks: Join us as a Sales Consultant, providing luxury customer service and managing the customer journey.
- Company: Molton Brown, part of Kao, is dedicated to quality and environmental care since 1887.
- Benefits: Enjoy a £27,690 salary, 50% staff discount, 22 days holiday, and ongoing development opportunities.
- Why this job: Be part of a purpose-driven team that values integrity, innovation, and personal growth.
- Qualifications: Excellent communication skills, confidence, and a passion for luxury are essential.
- Other info: Flexible shift times from 5am to 11pm to meet business needs.
The predicted salary is between 20000 - 30000 £ per year.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant at Heathrow Airport. This is a full time opportunity, working 37.5 hours per week.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can-do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI’s and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- A salary of £27,690
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people\’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work
Having been selected among the World\’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more
If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/
https://www.kao.com/emea/en/privacy/
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Sales Consultant employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with Molton Brown's product range and brand values. Understanding the luxury market and being able to discuss specific products will show your passion and knowledge during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you demonstrate your ability to manage the customer journey and provide personalised experiences.
✨Tip Number 3
Be prepared to discuss how you align with the company's values, especially regarding integrity and environmental care. Think of examples from your past experiences that showcase these qualities.
✨Tip Number 4
Show your flexibility and teamwork skills by sharing examples of how you've adapted to changing situations in previous roles. Highlighting your can-do attitude will resonate well with the hiring team.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Sales Consultant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Showcase Your Passion for Luxury: In your cover letter or personal statement, express your passion for luxury products and customer service. Provide examples of how you've demonstrated this in previous roles or experiences.
Highlight Communication Skills: Since excellent communication is crucial for this role, make sure to emphasise your communication skills in your CV and cover letter. Use specific examples that showcase your ability to engage with customers effectively.
Personal Grooming and Brand Alignment: Mention your understanding of the importance of personal grooming and how it aligns with the brand values of Molton Brown. This shows that you are not only aware of the company's standards but also committed to upholding them.
How to prepare for a job interview at MOLTON BROWN
✨Show Your Passion for Luxury
Make sure to express your enthusiasm for luxury products during the interview. Share any personal experiences or knowledge about high-end brands, especially Molton Brown, to demonstrate your alignment with their values.
✨Demonstrate Excellent Communication Skills
Since the role requires strong communication abilities, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would engage customers and provide exceptional service.
✨Prepare for Sensory Experiences
Familiarise yourself with the types of sensory experiences you might offer, such as fragrance consultations. Think about how you can create a memorable customer journey and be ready to discuss your approach in the interview.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and your flexibility to adapt to varying shift patterns. Share examples from past experiences where you successfully collaborated with others to achieve common goals.
