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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the iconic Molton Brown, a leader in luxury cosmetics.
- Benefits: Enjoy a competitive hourly rate, generous staff discounts, and a day off for your birthday!
- Why this job: Be the face of a prestigious brand and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
- Other info: Flexible hours, ongoing development, and a supportive team environment await you!
Molton Brown is an icon of uniquely British style and one of the leading global brands in Kao's cosmetics portfolio. We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant at our John Lewis, High Wycombe counter. This is a part-time opportunity, working 15 hours per week.
Responsibilities:
- Provide excellent customer service and detailed product knowledge to our customers.
- Use a personalized selling approach to guide the customer journey from start to finish.
- Provide sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages.
- Assist the team with general store-related tasks, including stock management, cleaning, and replenishment.
What We Are Looking For:
- Excellent communication skills and confidence.
- A positive, can-do attitude.
- High level of personal grooming standards and a passion for luxury.
- Ability to work well in a team and drive to achieve both store and personal KPIs.
- Flexibility in working arrangements to suit business requirements.
What We Can Offer You:
- An hourly rate of £13.20.
- A 50% staff discount on all Molton Brown products.
- 22 days holiday + Bank Holidays.
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached.
- Free product allocation every quarter up to 5 Molton Brown eligible items.
- Access to discounts/cashbacks from high street retailers.
- Enhanced family leave and Healthcare Plan.
- Wellbeing Support and Recognition Awards.
- Season Ticket Loans / Cycle To Work Scheme.
- Company Pension Scheme.
- Ongoing development and the opportunity to enhance your skills.
- A company where your voice will be heard and your opinion matters!
Molton Brown is part of Kao, which is passionate about making a difference in people’s lives with high-quality products and services. We pride ourselves on being listed among the World’s Most Ethical Companies for 17 consecutive years.
Sales Consultant employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Molton Brown's history, values, and product range. This will not only impress your interviewers but also help you connect with their passion for luxury.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to provide a personalised experience. Whether it’s a fragrance consultation or a hand massage, being prepared will set you apart.
✨Tip Number 3
Show off your communication skills! During the interview, be confident and articulate. Share examples of how you've successfully worked in a team or handled challenging situations, as this aligns perfectly with the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Molton Brown family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury shine through! Share why you’re excited about working with Molton Brown and how their products resonate with you. We want to see that spark!
Highlight Your Communication Skills: Since you'll be the face of our brand, it's crucial to showcase your excellent communication skills. Use your application to demonstrate how you connect with customers and create memorable experiences. We love a good story!
Be Positive and Can-Do: We’re all about that positive attitude! Make sure your application reflects your can-do spirit. Talk about times when you've tackled challenges with enthusiasm and how you approach tasks with a smile.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at MOLTON BROWN
✨Know Your Products
Before the interview, make sure you’re familiar with Molton Brown’s range of products. Understand their unique selling points and be ready to discuss your favourite items. This shows your passion for luxury and helps you connect with the brand's values.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you can create a sensorial experience for customers, like fragrance consultations or hand massages, and be ready to share how you would approach these tasks.
✨Demonstrate Team Spirit
Molton Brown values teamwork, so come prepared to discuss how you’ve successfully worked in a team before. Share specific instances where you contributed to achieving team goals or supported colleagues, highlighting your positive, can-do attitude.
✨Dress to Impress
Given the luxury nature of the brand, ensure your personal grooming is on point for the interview. Dress smartly and reflect the brand’s style. This not only shows respect for the company but also demonstrates your understanding of their high standards.
