At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the iconic Molton Brown, a leader in luxury cosmetics.
- Benefits: Enjoy a competitive hourly rate, generous staff discounts, and ongoing training.
- Why this job: Be the face of a prestigious brand and make a real impact on customers' experiences.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
- Other info: Flexible hours, a supportive team, and opportunities for personal growth await you.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as a Sales Consultant in our Bridgend store. This is a part-time opportunity, working 16 hours per week.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can- do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI’s and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit
Sales Consultant employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know Molton Brown inside out! Familiarise yourself with their products, values, and the luxury experience they offer. This will help you stand out during interviews and show your genuine passion for the brand.
✨Tip Number 2
Practice your communication skills! As a Sales Consultant, you'll need to engage customers effectively. Try role-playing with friends or family to refine your approach and boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Molton Brown family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences or products that inspire you and connect them to Molton Brown's values. We want to see that you're genuinely excited about the brand.
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Consultant role. Highlight relevant skills and experiences that align with the job description. We appreciate when candidates take the time to show us why they’re a perfect fit!
Be Personable and Authentic: In your written application, don’t be afraid to let your personality come through. We’re looking for confident individuals with a positive attitude, so share a bit about yourself and what makes you unique. Authenticity goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our official channels!
How to prepare for a job interview at MOLTON BROWN
✨Know Your Products
Before the interview, make sure you’re familiar with Molton Brown’s range of products. Understand their unique selling points and be ready to discuss your favourite items. This shows your passion for luxury and helps you connect with the brand's values.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you can create a memorable experience for customers, especially through personalised selling approaches like fragrance consultations.
✨Dress to Impress
Since personal grooming is essential for this role, dress smartly for your interview. Choose an outfit that reflects the luxury brand image of Molton Brown. This not only demonstrates your understanding of the brand but also your commitment to maintaining high standards.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to sales roles. Be prepared to discuss how you’ve met or exceeded targets in previous positions. This will show your motivation and ability to contribute to the store's success.