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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences in our luxury store.
- Company: Join the renowned Molton Brown, part of Kao, with a commitment to quality and innovation.
- Benefits: Earn £13.85 per hour, enjoy 50% staff discount, and receive a day off for your birthday!
- Why this job: Be the face of luxury and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
- Other info: Flexible hours, ongoing development, and a supportive team environment await you!
The predicted salary is between 10 - 16 £ per hour.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our new Broadgate store. This is a part-time opportunity, working 12 hours per week on a 6 month fixed term contract. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalised selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
- Excellent communication skills
- Confidence and a positive, can-do attitude
- High level of personal grooming standards
- Passion for luxury and championing our brand values
- Ability to work well in a team
- Drive and motivation to achieve both store and personal KPI’s
- Flexibility in working arrangements to suit business requirements
What we can offer you
- An hourly rate of £13.85
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
About Molton Brown & Kao
Molton Brown is part of Kao founded in Japan in 1887. Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers. We welcome applications from all areas of the global community.
Sales Consultant (12 Hours) employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant (12 Hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Molton Brown's history, values, and products. This will not only impress your interviewers but also help you connect with their passion for luxury.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to provide a personalised experience. Role-playing with a friend can help you feel more confident when discussing your approach during the interview.
✨Tip Number 3
Show off your team spirit! Be ready to share examples of how you've worked well in a team before. Highlighting your collaborative nature will resonate with the company's focus on teamwork and achieving store targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Molton Brown family.
We think you need these skills to ace Sales Consultant (12 Hours)
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences or products that inspire you and how they relate to the role. We want to see that you truly understand and appreciate what we stand for.
Highlight Your Communication Skills: Since you'll be the face of our brand, it's crucial to showcase your excellent communication skills. Use clear and engaging language in your application, and maybe even share a brief story where you successfully connected with a customer or team member.
Demonstrate a Can-Do Attitude: We’re all about positivity and teamwork! In your application, mention times when you approached challenges with a positive mindset. This will show us that you’re ready to tackle any task that comes your way.
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at MOLTON BROWN
✨Know Your Products
Before the interview, make sure you familiarise yourself with Molton Brown's product range. Understanding the key features and benefits of their luxury items will help you demonstrate your passion for the brand and provide insightful answers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can relate these experiences to the personalised selling approach mentioned in the job description, especially regarding fragrance consultations or sensory experiences.
✨Demonstrate Team Spirit
Since teamwork is crucial for this role, be ready to discuss how you've successfully collaborated with others in previous jobs. Highlight any specific instances where you contributed to achieving team goals or supported colleagues in a busy environment.
✨Exude Confidence and Positivity
During the interview, maintain a positive attitude and show confidence in your abilities. Practice answering common interview questions with a can-do mindset, as this aligns perfectly with what they are looking for in a candidate.
