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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the renowned Molton Brown, part of Kao, a leader in ethical luxury.
- Benefits: Enjoy a competitive hourly rate, 50% staff discount, and generous holiday allowance.
- Why this job: Be the face of luxury and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
- Other info: Flexible hours, ongoing development, and a supportive team environment await you.
The predicted salary is between 10 - 16 £ per hour.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Portsmouth store. This is a part‑time opportunity, working 12 hours per week. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
- Excellent communication skills
- Confidence and a positive, can‑do attitude
- High level of personal grooming standards
- Passion for luxury and championing our brand values
- Ability to work well in a team
- Drive and motivation to achieve both store and personal KPI’s
- Flexibility in working arrangements to suit business requirements
What we can offer you
- An hourly rate of £10.90
- A 50% staff discount on all Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work:
Having been selected among the World’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process:
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Sales Consultant in Portsmouth employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Portsmouth
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Molton Brown's history, values, and products. This way, you can show your passion for luxury and how you align with their ethos.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate excellent communication and a positive attitude. Role-playing with a friend can help you feel more confident when it comes to providing that personalised selling approach.
✨Tip Number 3
Dress to impress! Since personal grooming standards are high, make sure you present yourself well during the interview. It’s not just about looking good; it’s about embodying the luxury brand image.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for any new roles that match your skills!
We think you need these skills to ace Sales Consultant in Portsmouth
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for high-quality products and how you connect with customers on a personal level.
Highlight Your Communication Skills: We want to see your excellent communication skills in action! Use your application to demonstrate how you've effectively engaged with customers or worked within a team, showcasing your positive, can-do attitude.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Consultant role. Mention relevant experiences that align with the job description, like providing exceptional customer service or managing stock efficiently.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Molton Brown.
How to prepare for a job interview at MOLTON BROWN
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Molton Brown's product range. Understand the key features and benefits of their luxury items, especially those related to fragrance consultations and signature services. This knowledge will help you demonstrate your passion for the brand and provide excellent customer service.
✨Show Off Your Communication Skills
Practice articulating your thoughts clearly and confidently. Since the role requires excellent communication skills, consider role-playing common interview questions with a friend. Focus on how you can engage customers and create a personalised selling experience, as this is crucial for the Sales Consultant position.
✨Emphasise Teamwork and Flexibility
Be ready to discuss your experiences working in a team and how you’ve contributed to achieving goals. Highlight your flexibility in working arrangements, as this aligns with the company’s needs. Share examples of how you’ve adapted to different situations in previous roles.
✨Dress to Impress
Since personal grooming standards are high, ensure you present yourself well for the interview. Choose an outfit that reflects the luxury brand image of Molton Brown. This not only shows your understanding of the brand but also demonstrates your commitment to maintaining their values.
