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For Companies At a Glance
- Tasks: Lead the sales team, drive sales, and create amazing customer experiences.
- Company: Join Molton Brown, a luxury British brand with a rich heritage.
- Benefits: Competitive pay, 50% staff discount, generous holiday, and wellness support.
- Why this job: Be a part of a prestigious brand and make a real impact in retail.
- Qualifications: 2+ years retail experience and strong leadership skills required.
- Other info: Enjoy ongoing development and a supportive work environment.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, craftsmanship, artistry and for giving our consumers the ultimate quality experience.
The Opportunity
We are looking for an experienced Senior Sales Consultant to help lead the team at our Dundrum Store on a part-time (30 hour) basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of €16.74
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
Senior Sales Consultant in Newcastle employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant in Newcastle
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your communication skills! As a Senior Sales Consultant, you'll need to engage and motivate your team. Try role-playing scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Showcase your leadership flair! Think of examples from your past experiences where you've successfully led a team or improved sales. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Molton Brown family. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Sales Consultant in Newcastle
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury products shine through! We want to see how you connect with our brand values and why Molton Brown excites you. Share any personal experiences that highlight your passion.
Highlight Your Leadership Skills: As a Senior Sales Consultant, you'll be leading the team, so make sure to showcase your leadership experience in your application. Talk about times you've motivated others or driven sales – we love to see those examples!
Be Engaging and Personable: Your written application should reflect the engaging communicator we’re looking for. Use a friendly tone and be yourself! This is your chance to show us how you can connect with customers and your team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Molton Brown family!
How to prepare for a job interview at MOLTON BROWN
✨Know Your Brand
Before the interview, dive deep into Molton Brown's history, values, and product range. Understanding their unique British style and commitment to quality will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully influenced others or driven sales performance.
✨Engage with Sensory Experiences
Since the role involves providing sensorial customer experiences, think about how you can incorporate this into your interview. Perhaps share a time when you created a memorable experience for a customer or used product knowledge to enhance their journey.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their customer service principles or how they measure success in the store. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
