Luxury Retail Team Leader & Customer Experience Coach
Luxury Retail Team Leader & Customer Experience Coach

Luxury Retail Team Leader & Customer Experience Coach

Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic retail team and create unforgettable customer experiences.
  • Company: Join a prestigious luxury retail brand with a focus on excellence.
  • Benefits: Enjoy competitive pay, staff discounts, and growth opportunities.
  • Why this job: Be part of a luxury brand and inspire others while driving sales.
  • Qualifications: 2+ years in retail and supervisory experience with great communication skills.
  • Other info: Perfect for those passionate about fashion and customer service.

The predicted salary is between 13 - 16 £ per hour.

A luxury retail brand is seeking an engaging Retail Supervisor to oversee the sales floor in York. You will drive and motivate the team to meet sales targets, ensuring exceptional customer service through personal selling and detailed product knowledge.

Ideal candidates have at least 2 years in retail and supervisory experience, coupled with strong communication skills and personal grooming standards.

Enjoy benefits like a competitive hourly rate, staff discounts, and opportunities for professional development.

Luxury Retail Team Leader & Customer Experience Coach employer: MOLTON BROWN

Join a prestigious luxury retail brand in York, where you will thrive in a dynamic and supportive work environment that values exceptional customer service and team collaboration. With competitive hourly rates, generous staff discounts, and ample opportunities for professional growth, this role not only offers a rewarding career but also fosters a culture of excellence and personal development. Experience the unique advantage of working in a vibrant city known for its rich history and thriving retail scene.
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Contact Detail:

MOLTON BROWN Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Luxury Retail Team Leader & Customer Experience Coach

✨Tip Number 1

Get to know the brand inside out! Familiarise yourself with their products and values. When you walk into that interview, you want to show them you’re not just another candidate – you’re a passionate advocate for their luxury offerings.

✨Tip Number 2

Show off your leadership skills! Think of examples from your past experience where you’ve motivated a team or improved customer service. We want to hear how you can drive sales and create an exceptional shopping experience.

✨Tip Number 3

Practice your communication skills! Whether it’s through role-playing with a friend or rehearsing in front of a mirror, make sure you can articulate your thoughts clearly and confidently. Remember, you’ll be leading a team and engaging with customers!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Luxury Retail Team Leader & Customer Experience Coach

Team Leadership
Sales Target Achievement
Customer Service Excellence
Personal Selling
Product Knowledge
Retail Experience
Supervisory Skills
Communication Skills
Personal Grooming Standards
Motivational Skills
Professional Development

Some tips for your application 🫡

Show Your Passion for Luxury Retail: When writing your application, let your love for luxury retail shine through! Share specific experiences that highlight your enthusiasm for the brand and how you can elevate the customer experience.

Highlight Your Leadership Skills: As a potential Retail Supervisor, it’s crucial to showcase your leadership abilities. Use examples from your past roles where you motivated a team or improved sales performance to demonstrate your capability.

Tailor Your Application: Make sure to customise your application to fit the job description. Mention your relevant experience in retail and supervisory roles, and don’t forget to emphasise your strong communication skills!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at MOLTON BROWN

✨Know Your Products Inside Out

Make sure you have a solid understanding of the luxury products the brand offers. Research their features, benefits, and unique selling points. This will not only impress your interviewers but also show that you're genuinely interested in the role.

✨Showcase Your Leadership Skills

Prepare examples from your past experience where you've successfully led a team or motivated others to achieve sales targets. Highlight specific situations where your leadership made a difference, as this is crucial for a Retail Supervisor role.

✨Demonstrate Exceptional Customer Service

Be ready to discuss how you would handle various customer scenarios. Think about times when you went above and beyond for a customer and be prepared to share those stories. This will illustrate your commitment to providing an outstanding customer experience.

✨Dress to Impress

Since personal grooming standards are important in luxury retail, make sure you dress appropriately for the interview. Choose an outfit that reflects the brand's image and shows that you understand the importance of presentation in this industry.

Luxury Retail Team Leader & Customer Experience Coach
MOLTON BROWN

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