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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the iconic Molton Brown brand, known for its British craftsmanship and quality.
- Benefits: Enjoy a competitive salary, generous discounts, and a day off for your birthday!
- Why this job: Be the face of luxury and make a real impact in a vibrant retail environment.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
- Other info: Flexible working arrangements and opportunities for personal growth await you.
The predicted salary is between 25000 - 27000 £ per year.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, craftsmanship, artistry and for giving our consumers the ultimate quality experience.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our London Gatwick Airport Terminals on a full time (37.5 hour) basis. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general counter related tasks, including stock management, cleaning and replenishment.
What we are looking for
- Excellent communication skills
- Confidence and a positive, can-do attitude
- High level of personal grooming standards
- Passion for luxury and championing our brand values
- Ability to work well in a team
- Drive and motivation to achieve both store and personal KPIs
- Flexibility in working arrangements to suit business requirements
What we can offer you
- A competitive annual salary of between £25,000 - £27,000 depending on skills and experience
- A 50% staff discount on all Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A lucrative bonus structure
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World’s Most Ethical Companies for 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work:
Having been selected among the World’s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer:
A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process:
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Sales Consultant in Horley employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Horley
✨Tip Number 1
Get to know Molton Brown inside out! Familiarise yourself with their products, values, and the luxury experience they offer. This will help you stand out during interviews and show your genuine passion for the brand.
✨Tip Number 2
Practice your communication skills! As a Sales Consultant, you'll need to engage with customers confidently. Try role-playing scenarios with friends or family to get comfortable with personalised selling techniques.
✨Tip Number 3
Show off your grooming standards! When you walk into an interview, make sure you look the part. Dress smartly and embody the luxury vibe of Molton Brown to leave a lasting impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Molton Brown family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Consultant in Horley
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for high-quality products and how you embody the values of Molton Brown.
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Consultant role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you fit the bill.
Highlight Your Communication Skills: Since excellent communication is key for this role, provide examples in your application that showcase your ability to connect with customers and work well in a team. We want to see how you can create memorable experiences!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at MOLTON BROWN
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with Molton Brown’s range of products. Understand the key ingredients, benefits, and unique selling points of their fragrances and bath products. This knowledge will not only impress your interviewers but also show your genuine passion for luxury.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or created a memorable experience. This is crucial for a Sales Consultant role, as you'll be the face of the brand.
✨Demonstrate Team Spirit
Molton Brown values teamwork, so be ready to talk about your experiences working in a team. Highlight how you’ve collaborated with colleagues to achieve goals or overcome challenges. This will show that you can contribute positively to their team dynamic.
✨Embrace the Brand Values
Familiarise yourself with Molton Brown’s brand values and corporate philosophy. During the interview, express how your personal values align with theirs, especially regarding integrity and craftsmanship. This connection can set you apart as a candidate who truly embodies the brand.
