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For Companies At a Glance
- Tasks: Lead the sales team, drive store performance, and create memorable customer experiences.
- Company: Join Molton Brown, a luxury brand with a rich British heritage.
- Benefits: Enjoy competitive pay, generous discounts, and a supportive work environment.
- Why this job: Be a brand ambassador and make a real impact in a premium retail setting.
- Qualifications: 2+ years in retail with supervisory experience and excellent communication skills.
- Other info: Flexible hours, ongoing development, and a chance to shape your career.
The predicted salary is between 28000 - 42000 £ per year.
Molton Brown, born on South Molton Street, London in 1971, is an icon of uniquely British style and a leading global brand in Kao’s cosmetics portfolio. Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have iconic status. Kao and Molton Brown are committed to integrity, craftsmanship, artistry and delivering a premium consumer experience.
We are looking for an experienced Senior Sales Consultant to help lead the team at our Bridgend Store on a 32 hours a week basis. As a key support to the management team, you will oversee the running of the sales floor and drive the team to achieve store sales and KPIs. You will be an engaging communicator with leadership, coaching and training skills. As a strong brand ambassador, you will model delivering the principles of our customer service program, provide detailed product knowledge to customers and empower sales consultants with the tools to do the same. You will guide the customer journey from start to finish, including providing sensorial experiences through our signature services such as fragrance consultations or hand and arm massages. You will also assist the team with general store tasks, including stock management, cleaning and replenishment.
The ideal candidate will have a minimum of 2 years in retail, with experience in a supervisory capacity. You will possess excellent communication skills, the ability to influence and motivate a team to achieve store and personal KPIs, a high standard of personal grooming, and a passion for luxury. You should champion our brand values and have flexibility in working arrangements to suit business requirements.
What We Can Offer You:
- An hourly rate of £13.60
- A 50% staff discount to use on all Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people’s lives with high-quality products and services to create a Kirei Life for all. Kao has been listed among the World’s Most Ethical Companies for 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in acting with integrity, driving innovation and treating each other with trust and respect.
Selected among the World’s Most Ethical Companies for 17 consecutive years, Kao operates with a purpose and strong corporate values. We strive for quality and care in our products for the consumer and the environment. At Kao, each employee can shape their job and career. We work collaboratively to achieve shared goals and deliver the best for our customers.
We provide a friendly and flexible work environment with competitive salaries, a benefits package, ongoing development and opportunities to enhance your skills. At Kao your voice will be heard and your opinion matters. We value entrepreneurial thinking and innovation.
We embrace diversity and encourage applications from all areas of the global community.
Senior Sales Consultant in City of Westminster employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant in City of Westminster
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products and values. When you walk into that interview, you want to show that you're not just another candidate but a true ambassador for the brand.
✨Tip Number 2
Practice your communication skills! As a Senior Sales Consultant, you'll need to engage with customers and lead your team. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Showcase your leadership experience! Think of specific examples where you've motivated a team or improved sales. Be ready to share these stories during your interview to demonstrate your capability in driving results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Molton Brown family. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Sales Consultant in City of Westminster
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury products shine through! Share experiences that highlight your enthusiasm for high-quality brands like Molton Brown, and how you can bring that passion to the team.
Highlight Your Leadership Skills: As a Senior Sales Consultant, you'll be guiding a team. Make sure to showcase any previous leadership or supervisory roles you've had. Use specific examples to demonstrate how you've motivated and influenced others to achieve their goals.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. Mention key skills and experiences that align with what we’re looking for, especially in customer service and sales.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining the Molton Brown family!
How to prepare for a job interview at MOLTON BROWN
✨Know Your Products Inside Out
As a Senior Sales Consultant, you'll need to have a deep understanding of Molton Brown's products. Familiarise yourself with the signature fragrances and services offered, like fragrance consultations and hand massages. This knowledge will not only impress your interviewers but also show that you're ready to provide an exceptional customer experience.
✨Showcase Your Leadership Skills
Since this role involves overseeing the sales floor and motivating a team, be prepared to discuss your previous leadership experiences. Share specific examples of how you've influenced and coached team members to achieve KPIs. This will demonstrate your capability to lead and inspire others in a retail environment.
✨Emphasise Your Communication Style
Effective communication is key in this role. During the interview, highlight your ability to engage with customers and team members alike. Practice articulating your thoughts clearly and confidently, as this will reflect your potential to be a strong brand ambassador for Molton Brown.
✨Align with Brand Values
Molton Brown prides itself on integrity, craftsmanship, and delivering a premium experience. Research these values and think about how they resonate with you. Be ready to discuss how you can embody these principles in your work and contribute to the company's mission during your interview.
