At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the iconic Molton Brown brand, known for its British craftsmanship.
- Benefits: Enjoy a competitive hourly rate, generous staff discounts, and a day off for your birthday!
- Why this job: Be part of a passionate team and make a real impact in a luxury retail environment.
- Qualifications: Excellent communication skills and a positive attitude towards luxury and teamwork.
- Other info: Flexible hours, ongoing development opportunities, and a company that values your voice.
The predicted salary is between 11 - 17 £ per hour.
Molton Brown, born on South Molton Street, London in 1971, is an icon of uniquely British style. Today, Molton Brown is a leading global brand in Kao’s cosmetics portfolio. Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our flagship Regent Street store. This is a part-time opportunity, working 15 hours per week.
Responsibilities
- As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers.
- Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages.
- Assist the team with general store related tasks, including stock management, cleaning and replenishment.
What We Are Looking For
- Excellent communication skills, confidence, and a positive, can-do attitude.
- A high level of personal grooming standards and a passion for luxury.
- Ability to work well in a team, with the drive and motivation to achieve both store and personal KPI’s.
- Flexibility in your working arrangements to suit business requirements.
What We Can Offer You
- An hourly rate of £14.20
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao, founded in Japan in 1887. Kao is committed to making a difference in people’s lives with high-quality products and services to create a Kirei Life for all. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves on being listed among the World’s Most Ethical Companies for 17 consecutive years.
How we work: We are a company with a purpose and strong corporate values. We work collaboratively to achieve our goals, always aiming to deliver the best for our customers.
What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We value entrepreneurial thinking and innovation.
Hiring Process: Kao embraces diversity and the individual personalities of its people and welcomes applications from all areas of the global community.
Sales Consultant in City of Westminster employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in City of Westminster
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products and values. This way, when you walk into that interview, you can show off your passion for luxury and how well you understand what they stand for.
✨Tip Number 2
Practice your customer service skills! Think about how you would create a memorable experience for a customer. Role-play with a friend or family member to get comfortable with personalised selling techniques, like fragrance consultations or product recommendations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Plus, it shows you're genuinely interested in the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your relevant skills and experiences that align with the Sales Consultant role at Molton Brown.
We think you need these skills to ace Sales Consultant in City of Westminster
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for quality and craftsmanship, as this aligns perfectly with our brand values.
Be Personable and Engaging: Remember, we’re looking for someone who can connect with customers. Use a friendly tone in your application to showcase your excellent communication skills and ability to create a welcoming atmosphere.
Highlight Teamwork Skills: Since you'll be working closely with others, make sure to mention any past experiences where you thrived in a team environment. We value collaboration, so show us how you can contribute to our store's success!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Molton Brown.
How to prepare for a job interview at MOLTON BROWN
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with Molton Brown’s range of products. Understand the key ingredients, benefits, and unique selling points of their fragrances and bath products. This knowledge will not only impress your interviewers but also show your genuine passion for luxury.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or created a memorable experience. This is crucial for a Sales Consultant role, as you'll be the face of the brand.
✨Demonstrate Your Team Spirit
Molton Brown values teamwork, so be ready to talk about your experiences working in a team environment. Share how you’ve collaborated with colleagues to achieve goals or overcome challenges. Highlighting your ability to work well with others will resonate with their company culture.
✨Embrace the Brand Values
Familiarise yourself with Molton Brown’s brand values and corporate philosophy. During the interview, express how these values align with your own. Show that you understand the importance of integrity, craftsmanship, and providing a quality experience to customers, as this will demonstrate your fit for the role.
