At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the iconic Molton Brown brand, known for its British craftsmanship and luxury.
- Benefits: Earn £12.60 per hour plus a 50% staff discount on all products.
- Why this job: Be the face of luxury and help customers discover their perfect fragrance.
- Qualifications: Excellent communication skills and a passion for luxury retail.
- Other info: Part-time role with flexible hours and opportunities for personal growth.
The predicted salary is between 12 - 16 £ per hour.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The Opportunity: We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Clarks Village store. This is a part-time opportunity, working 8 hours per week. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What We Are Looking For: We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can-do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPIs and have flexibility in your working arrangements to be able to suit business requirements.
What We Can Offer You: An hourly rate of £12.60, a 50% staff discount to use on all of your favourite Molton Brown products, 22 days holiday.
Sales Consultant in Chester-le-Street employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Chester-le-Street
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products and values. This way, when you chat with potential employers, you can show off your passion for luxury and demonstrate how you align with their brand ethos.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail that personalised selling approach. Remember, it’s all about creating a memorable experience for customers, so show them you can do just that!
✨Tip Number 3
Network like a pro! Attend events or connect with people in the beauty and luxury retail industry. You never know who might have a lead on a job or offer some insider tips on landing that Sales Consultant role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Molton Brown family. Don’t forget to follow up after applying to keep your name fresh in their minds!
We think you need these skills to ace Sales Consultant in Chester-le-Street
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for high-quality products and customer service. We want to see how you embody the essence of Molton Brown.
Tailor Your Application: Make sure to customise your application for the Sales Consultant role. Use keywords from the job description and relate your skills to the specific tasks mentioned. This shows us you’ve done your homework and are genuinely interested in the position.
Highlight Your Communication Skills: Since excellent communication is key for this role, give examples of how you've successfully interacted with customers or worked in a team. We want to know how you can create those memorable customer experiences that Molton Brown is known for.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at MOLTON BROWN
✨Know Your Brand
Before the interview, dive deep into Molton Brown's history and values. Understand their unique selling points and what makes their products stand out. This knowledge will not only impress your interviewers but also show your genuine passion for luxury and craftsmanship.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can create a sensorial experience for customers, like fragrance consultations or hand massages, and be ready to discuss how you would implement these in the role.
✨Demonstrate Team Spirit
Molton Brown values teamwork, so come prepared to discuss how you've successfully collaborated with others in previous roles. Share specific instances where you contributed to team goals or helped a colleague, highlighting your positive attitude and flexibility.
✨Dress to Impress
As a Sales Consultant, personal grooming is key. Dress smartly and reflect the luxury brand image during your interview. This shows that you understand the importance of presentation and are ready to represent Molton Brown's high standards.