At a Glance
- Tasks: Lead the sales team, drive store performance, and deliver exceptional customer experiences.
- Company: Join Molton Brown, a luxury brand known for its unique British style and quality.
- Benefits: Enjoy competitive pay, generous discounts, holiday perks, and ongoing development opportunities.
- Why this job: Be part of a prestigious brand and make a real impact in a dynamic retail environment.
- Qualifications: 2+ years in retail with supervisory experience and strong communication skills.
- Other info: Work in a supportive culture that values your voice and offers career growth.
The predicted salary is between 30000 - 42000 Β£ per year.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, craftsmanship, artistry and for giving our consumers the ultimate quality experience.
The Opportunity
We are looking for an experienced Senior Sales Consultant to help lead the team at our Cheshire Oaks Store on a full-time (37.5 hours a week) basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalised selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store-related tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of Β£11.90
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work:
Having been selected among the Worldβs Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process:
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Locations
Senior Sales Consultant in Cheshire, Warrington employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Senior Sales Consultant in Cheshire, Warrington
β¨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
β¨Tip Number 2
Practice your communication skills! As a Senior Sales Consultant, you'll need to engage and motivate your team. Try role-playing scenarios with friends or family to boost your confidence and refine your approach.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Molton Brown family.
We think you need these skills to ace Senior Sales Consultant in Cheshire, Warrington
Some tips for your application π«‘
Show Your Passion for Luxury: When you're writing your application, let your love for luxury shine through! Talk about why you admire Molton Brown and how their values resonate with you. We want to see that youβre not just looking for a job, but that you genuinely care about the brand.
Highlight Your Leadership Skills: As a Senior Sales Consultant, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share specific examples of how you've motivated and trained others in the past. We love to see candidates who can inspire their teams!
Be Personable and Engaging: Your written application should reflect your communication style. Use a friendly tone and be engaging! Remember, weβre looking for someone who can connect with customers and create memorable experiences, so let your personality shine through.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing culture at Molton Brown.
How to prepare for a job interview at MOLTON BROWN
β¨Know Your Brand
Before the interview, dive deep into Molton Brown's history, values, and product range. Understanding their unique British style and commitment to quality will help you connect with the brand during your conversation.
β¨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully influenced others or driven sales performance.
β¨Master the Customer Journey
Familiarise yourself with the concept of personalised selling and how it enhances customer experience. Be ready to discuss how you would implement fragrance consultations or other signature services to elevate the shopping experience.
β¨Dress to Impress
Given the luxury nature of the brand, ensure your personal grooming is top-notch for the interview. This not only reflects your understanding of the brand's standards but also shows your commitment to professionalism.