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- Tasks: Lead the sales team, drive store performance, and deliver exceptional customer experiences.
- Company: Join Molton Brown, a luxury brand known for its British craftsmanship and quality.
- Benefits: Enjoy a competitive hourly rate, generous staff discounts, and a range of perks.
- Why this job: Be part of a prestigious brand and make a real impact in retail.
- Qualifications: 2+ years retail experience and strong leadership skills required.
- Other info: Opportunities for personal growth and a supportive work environment.
The predicted salary is between 11 - 16 £ per hour.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, craftsmanship, artistry and for giving our consumers the ultimate quality experience.
The Opportunity: We are looking for an experienced Senior Sales Consultant to help lead the team at our Bridgend Store on a 32 hours a week basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for: The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you:
- An hourly rate of £13.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Senior Sales Consultant in Bridgend employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant in Bridgend
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your communication skills! As a Senior Sales Consultant, you'll need to engage and motivate your team. Try role-playing scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Showcase your leadership flair! Think of examples from your past experiences where you've successfully led a team or improved sales. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Molton Brown family. Let's get you that dream job!
We think you need these skills to ace Senior Sales Consultant in Bridgend
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury products shine through! Mention any relevant experience you have with high-end brands or customer service, and how that aligns with Molton Brown's values.
Highlight Your Leadership Skills: As a Senior Sales Consultant, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share specific examples of how you've motivated and trained others in previous roles.
Be Personable and Engaging: Molton Brown values communication, so use a friendly and engaging tone in your written application. Show us your personality and how you connect with customers, as this is key to providing that sensorial experience.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at MOLTON BROWN
✨Know Your Brand Inside Out
Before your interview, dive deep into Molton Brown's history, values, and product range. Understanding their unique British style and commitment to quality will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully influenced and inspired others to achieve targets. This will demonstrate your capability to take on the role.
✨Master the Art of Personalised Selling
Familiarise yourself with personalised selling techniques, especially in luxury retail. Be ready to discuss how you would create memorable customer experiences, like fragrance consultations or hand massages, to enhance the customer journey.
✨Dress to Impress
Given the high standards of personal grooming expected at Molton Brown, ensure you present yourself impeccably for the interview. This not only reflects your understanding of the brand but also shows your commitment to maintaining their luxury image.
