At a Glance
- Tasks: Lead the sales team, drive performance, and create memorable customer experiences.
- Company: Join Molton Brown, a luxury brand with a strong ethical commitment.
- Benefits: Enjoy a competitive salary, generous staff discounts, and a supportive work environment.
- Why this job: Be a key player in a dynamic team and make a real impact on customer satisfaction.
- Qualifications: 2+ years in retail and supervisory experience with excellent communication skills.
- Other info: Opportunities for personal growth and a company that values your voice.
The predicted salary is between 25000 - 35000 Β£ per year.
The Opportunity
We are looking for an experienced Senior Sales Consultant to help lead the team at our Bicester Outlet Store on a full-time (37.5 hours a week) basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- A salary of Β£28,957.50
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
About Molton Brown
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all β a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do β acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work
Having been selected among the Worldβs Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Senior Sales Consultant in Bicester employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Senior Sales Consultant in Bicester
β¨Tip Number 1
Get to know the company inside out! Research Molton Brown's values, products, and customer service approach. This way, when you chat with us, you can show off your knowledge and passion for the brand.
β¨Tip Number 2
Practice your communication skills! As a Senior Sales Consultant, you'll need to engage and motivate your team. Try role-playing scenarios with friends or family to boost your confidence and refine your approach.
β¨Tip Number 3
Showcase your leadership flair! Think of examples from your past experiences where you've successfully led a team or improved sales. We love hearing about how you've made a difference in previous roles.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Molton Brown. Donβt miss out on this opportunity!
We think you need these skills to ace Senior Sales Consultant in Bicester
Some tips for your application π«‘
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your passion for high-quality products and how you embody the brand values. We want to see that you truly connect with what we stand for.
Highlight Your Leadership Skills: As a Senior Sales Consultant, you'll be leading a team, so make sure to showcase your leadership experience in your application. Use specific examples of how you've motivated and influenced others in previous roles. Weβre looking for someone who can inspire!
Be Engaging and Personable: Your written application should reflect your communication style. Be engaging and personable, just like you would be with customers on the sales floor. We want to get a sense of your personality and how you connect with others through your words.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen to join our team at Molton Brown!
How to prepare for a job interview at MOLTON BROWN
β¨Know Your Product Inside Out
As a Senior Sales Consultant, you'll need to have detailed product knowledge. Before the interview, make sure you familiarise yourself with Molton Brown's products and services. This will not only help you answer questions confidently but also show your passion for the brand.
β¨Showcase Your Leadership Skills
Since this role involves motivating and leading a team, be prepared to discuss your previous leadership experiences. Think of specific examples where you've successfully influenced your team to achieve targets or improved their performance through coaching.
β¨Demonstrate Your Customer-Centric Approach
Molton Brown values exceptional customer service. Be ready to share instances where you've gone above and beyond for customers. Highlight your ability to create personalised experiences, as this aligns with the company's focus on sensorial customer journeys.
β¨Emphasise Your Flexibility and Grooming Standards
The ideal candidate should have high personal grooming standards and flexibility in working arrangements. During the interview, express your commitment to maintaining these standards and your willingness to adapt to the business's needs, showcasing your dedication to the brand.