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- Tasks: Lead our Guildford store, inspiring a team and delivering exceptional customer service.
- Company: Molton Brown is a luxury British brand known for its iconic fragrances and commitment to quality.
- Benefits: Enjoy 50% staff discount, up to 25 days holiday, and free product allocation every quarter!
- Why this job: Join a purpose-driven company recognised as one of the World’s Most Ethical Companies for 17 years.
- Qualifications: 2+ years in retail management; experience in beauty or fragrance is a plus.
- Other info: Flexible working arrangements and opportunities for personal development await you!
The predicted salary is between 28800 - 43200 £ per year.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small‑scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
We are seeking an experienced Assistant Store Manager with a passion for luxury to help lead our Guildford store!
Position: Assistant Store Manager – Full Time
Location: Guildford
Hours per Week: 37.5
Salary: £26,000 – £28,000
What we offer to our Assistant Store Managers:
- A 50% staff discount to use on all of your favourite Molton Brown products
- Up to 25 days holiday (depending on years of service) + Bank Holidays
- A day off on your birthday!
- A quarterly store bonus scheme up to 0.70% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Enhanced family leave
- Company Health allowance
- Access to Gym Discounts
- Wellbeing Support
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Recognition Awards
- Exclusive access to our e‑Learning platform (including access to qualifications, certifications and memberships)
The Assistant Store Manager role:
- An Assistant Store Manager for Molton Brown will support in being the driving force of our business demonstrating a will to win, passion for people and demonstrates exceptional standards of execution
- Has sound strategic and analytical thinking in order to make commercial decisions to support the Store and team achieving sales, KPI’s and business profit through inspirational motivation
- Is a role model in delivering the principles of our customer service programme, knowing what excellence looks like whilst motivating others to achieve also
- Supports the Store Manager to develop a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential
The Perfect Assistant Store Manager Candidate:
- Minimum of 2 years retail management experience
- Experience within the fragrance and beauty retail environment is desirable
- An excellent communicator
- An engaging and successful leader
- Proven commercial acumenCustomer Centric approach
- Flexibility in working arrangements to suit business requirements including some travel to other stores
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high‑quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit
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Assistant Store Manager employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with Molton Brown's product range and brand values. Understanding their commitment to quality and craftsmanship will help you connect with the company's ethos during your interactions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. Be ready to discuss specific instances where your coaching made a difference.
✨Tip Number 3
Demonstrate your customer-centric approach by sharing stories of how you've enhanced customer experiences in past positions. Highlight any strategies you've implemented that led to increased customer satisfaction.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability in retail environments. Mention any experiences where you've successfully managed changing business needs or worked across different locations.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Molton Brown's brand values and product offerings. Familiarise yourself with their signature fragrances and luxury products, as this knowledge will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your retail management experience, particularly in the fragrance and beauty sector. Provide specific examples of how you've led teams and achieved sales targets in previous roles.
Showcase Leadership Skills: As an Assistant Store Manager, you'll need to demonstrate strong leadership qualities. Use your application to illustrate your ability to motivate and develop a team, and provide examples of successful coaching or training initiatives you've implemented.
Tailor Your Application: Make sure to customise your cover letter for this specific role. Address how your customer-centric approach aligns with Molton Brown's commitment to exceptional service and how you can contribute to their goals.
How to prepare for a job interview at MOLTON BROWN
✨Show Your Passion for Luxury
Molton Brown is all about luxury and quality. Make sure to express your genuine passion for high-end products and how you can contribute to enhancing the customer experience in the store.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully motivated and developed team members in previous roles, showcasing your leadership style.
✨Understand the Brand's Values
Familiarise yourself with Molton Brown's commitment to quality, craftsmanship, and sustainability. Be ready to discuss how these values resonate with you and how you can embody them in your role.
✨Prepare for Customer-Centric Scenarios
Since the role requires a customer-centric approach, think of scenarios where you've gone above and beyond for customers. Be prepared to share these stories to demonstrate your commitment to excellent service.
