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For Companies At a Glance
- Tasks: Lead the sales team, drive store performance, and create memorable customer experiences.
- Company: Join a prestigious brand known for luxury and ethical practices.
- Benefits: Enjoy a competitive hourly rate, generous staff discounts, and a supportive work environment.
- Why this job: Be a key player in a dynamic team and make a real impact on customer satisfaction.
- Qualifications: 2+ years in retail with leadership experience and excellent communication skills.
- Other info: Opportunities for personal growth and development in a company that values your voice.
The predicted salary is between 28000 - 42000 £ per year.
Overview
The Opportunity: We are looking for an experienced Senior Sales Consultant to help lead the team at our Glasgow Store on a full-time basis (37.5 hours).
As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, provide detailed product knowledge to customers and ensure our sales consultants have the tools to do the same. You will use a personalized selling approach to guide the customer journey from start to finish, including creating sensorial experiences through our signature services such as fragrance consultations and hand and arm massages. You will also assist the team with general store tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience in retail, with supervisory experience. You will possess excellent communication skills with the ability to influence and motivate a team to achieve both store and personal KPIs. A high level of personal grooming, a passion for luxury, and the ability to champion our brand values are required. Flexibility in working arrangements to suit business needs is also expected.
What we can offer you
- An hourly rate of £14.20
- A 50% staff discount on Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao, founded in Japan in 1887. Kao is committed to making a difference in people’s lives with high-quality products and services to create a Kirei Life for all. Our corporate philosophy, the Kao Way, guides us in integrity, innovation and respect in all we do. How we work: We were selected among the World’s Most Ethical Companies for 19 consecutive years, reflecting our purpose and values. We collaborate to achieve common goals and deliver the best for our customers.
Hiring Process: Kao embraces diversity and the individual personalities of its people and welcomes applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to discover why 33,000 people worldwide chose a career with us, please visit the Kao website. (No external links in the final description)
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Senior Sales Consultant employer: Molton Brown Limited
Contact Detail:
Molton Brown Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of Senior Sales Consultant. Highlight your leadership skills and how you've motivated teams in the past – this is your chance to shine!
✨Tip Number 3
Don’t forget to prepare some questions for them. Asking about their customer service philosophy or team dynamics shows that you’re engaged and serious about the position. Plus, it gives you a better idea if this is the right fit for you.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the team at Molton Brown. Good luck!
We think you need these skills to ace Senior Sales Consultant
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury products shine through! Share experiences that highlight your enthusiasm for high-quality brands and how you embody the values of our company.
Highlight Your Leadership Skills: As a Senior Sales Consultant, you'll be leading a team. Make sure to showcase any supervisory experience you have in your application. Talk about how you've motivated teams in the past and the impact it had on achieving sales targets.
Be Personable and Engaging: We want to see your personality come through in your written application. Use a friendly tone and engage us with stories that demonstrate your excellent communication skills and ability to connect with customers.
Tailor Your Application to Us: Make your application stand out by tailoring it specifically to the role at Molton Brown. Mention how your skills align with the job description and why you're excited about the opportunity to work with us. Don't forget to apply through our website!
How to prepare for a job interview at Molton Brown Limited
✨Know Your Products Inside Out
As a Senior Sales Consultant, you'll need to have detailed product knowledge. Before the interview, make sure you familiarise yourself with Molton Brown's range. Understand the unique selling points of their products and be ready to discuss how you would convey this information to customers.
✨Showcase Your Leadership Skills
Since this role involves motivating and leading a team, prepare examples from your past experiences where you've successfully led a team or influenced others. Think about specific situations where your leadership made a difference in achieving sales targets or improving team performance.
✨Demonstrate Your Customer-Centric Approach
Molton Brown values a personalised selling approach. Be ready to share how you create engaging customer experiences. Think of examples where you've gone above and beyond for a customer, and how you would apply that same passion in this role.
✨Emphasise Your Flexibility and Adaptability
The job requires flexibility in working arrangements. Prepare to discuss how you've adapted to changing business needs in previous roles. Highlight your willingness to take on various tasks, from stock management to customer service, showcasing your all-round capabilities.
