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For Companies At a Glance
- Tasks: Lead the sales team, drive performance, and enhance customer experiences.
- Company: Join Molton Brown, a luxury brand with a rich heritage and commitment to quality.
- Benefits: Enjoy a £14.20 hourly rate, 50% staff discount, and generous holiday allowance.
- Why this job: Be part of a purpose-driven company that values your voice and fosters personal growth.
- Qualifications: 2+ years in retail with supervisory experience and excellent communication skills required.
- Other info: Flexible working arrangements and opportunities for ongoing development await you!
The Opportunity
We are looking for an experiencedSenior Sales Consultantto help lead the team at ourCambridge Store on apart-time (30 hour) basis.
As a key support to the management team, you will over-see the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI\’s. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program , providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPI\’s. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of£14.20
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
#LI-KW1
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people\’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World\’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more:If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/
https://www.kao.com/emea/en/privacy/
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Senior Sales Consultant employer: Molton Brown Limited
Contact Detail:
Molton Brown Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant
✨Tip Number 1
Familiarise yourself with Molton Brown's product range and brand values. Understanding their luxury offerings and customer service principles will help you connect with the team and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and influenced a team in previous roles. Be ready to discuss specific situations where you successfully achieved sales targets or improved team performance.
✨Tip Number 3
Practice your communication skills, especially in a retail context. Think about how you would engage customers and provide them with a personalised experience, as this is key to the role of a Senior Sales Consultant.
✨Tip Number 4
Be prepared to discuss your flexibility in working arrangements. Since the role requires adaptability to suit business needs, having a clear idea of your availability will show that you're committed to supporting the team effectively.
We think you need these skills to ace Senior Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail and supervisory roles. Emphasise your leadership skills and any achievements related to sales targets or team motivation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury products and customer service. Mention specific examples of how you've successfully led a team or improved sales in previous roles.
Showcase Communication Skills: In your application, demonstrate your excellent communication skills. Use clear and engaging language to convey your ideas, and consider including examples of how you've influenced or motivated a team.
Highlight Personal Grooming Standards: Since the role requires high personal grooming standards, mention your commitment to professionalism in your application. You could include any relevant experiences that showcase your attention to detail and brand representation.
How to prepare for a job interview at Molton Brown Limited
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully influenced others or driven a team towards achieving sales targets.
✨Emphasise Customer Experience
Highlight your understanding of the customer journey and how you can enhance it. Be ready to discuss specific strategies you've used in the past to create memorable customer experiences, especially in luxury retail.
✨Demonstrate Product Knowledge
Since the role involves providing detailed product knowledge, brush up on the products offered by the company. Be prepared to discuss how you would educate both customers and team members about these products.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving abilities and how you handle challenges in a retail environment. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
