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For Companies At a Glance
- Tasks: Lead the sales team, drive sales, and provide exceptional customer experiences.
- Company: Join Molton Brown, a luxury brand with a rich heritage and commitment to quality.
- Benefits: Enjoy a £13.60 hourly rate, 50% staff discount, and generous holiday allowance.
- Why this job: Be part of a purpose-driven company that values your voice and offers growth opportunities.
- Qualifications: Minimum 2 years retail experience and strong leadership skills required.
- Other info: Work in an ethical company recognised for its commitment to diversity and innovation.
The predicted salary is between 28000 - 42000 £ per year.
The Opportunity
We are looking for an experienced Senior Sales Consultant to help lead the team at our Bicester Outlet Store on a full-time (37.5 hours a week) basis.
As a key support to the management team, you will over-see the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI\’s. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program , providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have sentidos of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPI\’s. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- A salary of £28,957.50
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are États reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- SeasonAliases Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
#LI-KW1
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people\’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work:
Having been selected among the World\’s Most Ethical Companies for Rau consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process:
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more:
If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/
https://www.kao.com/emea/en/privacy/
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Senior Sales Consultant employer: Molton Brown Limited
Contact Detail:
Molton Brown Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant
✨Tip Number 1
Familiarise yourself with Molton Brown's product range and brand values. Understanding their luxury offerings and customer service principles will help you demonstrate your passion for the brand during interviews.
✨Tip Number 2
Highlight your leadership experience in retail settings. Be prepared to share specific examples of how you've motivated teams to achieve sales targets and improved customer experiences in previous roles.
✨Tip Number 3
Practice your communication skills, especially in a sales context. Being able to engage customers and convey product knowledge effectively is crucial for this role, so consider role-playing scenarios with friends or family.
✨Tip Number 4
Demonstrate your flexibility and adaptability. Be ready to discuss how you've successfully managed changing priorities in past jobs, as this will show that you're equipped to handle the dynamic nature of retail.
We think you need these skills to ace Senior Sales Consultant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Senior Sales Consultant position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, particularly any supervisory roles. Emphasise your communication skills and any achievements related to sales targets or team motivation.
Write a Strong Cover Letter: In your cover letter, express your passion for luxury retail and how your values align with those of Molton Brown. Highlight specific examples of how you've successfully led teams or improved customer experiences in previous roles.
Showcase Your Brand Knowledge: Demonstrate your understanding of Molton Brown's brand values and products in your application. Mention any personal experiences with their products or services that reflect your enthusiasm and suitability for the role.
How to prepare for a job interview at Molton Brown Limited
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully influenced others or driven a team towards achieving sales targets.
✨Understand the Brand Values
Familiarise yourself with Molton Brown's brand values and customer service principles. Be ready to discuss how you can embody these values in your role and how they align with your personal beliefs about luxury retail.
✨Prepare for Customer Experience Scenarios
Since the role involves providing sensorial customer experiences, think of ways you can enhance customer interactions. Prepare to discuss specific techniques or approaches you've used in the past to create memorable shopping experiences.
✨Demonstrate Product Knowledge
Brush up on your product knowledge, especially regarding Molton Brown's offerings. Be prepared to answer questions about their products and how you would communicate this knowledge to customers and your team effectively.
