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For Companies At a Glance
- Tasks: Join us as a Sales Consultant, providing luxury customer experiences and assisting with store tasks.
- Company: Molton Brown, part of Kao, is dedicated to quality and sustainability since 1887.
- Benefits: Enjoy £12.60/hour, 50% staff discount, 22 days holiday, and a birthday day off!
- Why this job: Be the face of luxury, develop your skills, and work in a purpose-driven company.
- Qualifications: Excellent communication skills, positive attitude, and a passion for luxury are essential.
- Other info: Flexible hours, team collaboration, and opportunities for personal growth await you!
Overview
The Opportunity We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Cheltenham store. This is a part-time opportunity, working 16 hours per week on an 11 month fixed term contract.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
- Excellent communication skills
- Confidence and the ability to approach any task with a positive, can-do attitude
- High level of personal grooming standards
- Passion for luxury and championing brand values
- Ability to work well in a team
- Drive and motivation to achieve store and personal KPI’s
- Flexibility in working arrangements to suit business requirements
What we can offer you
- An hourly rate of £12.60
- A 50% staff discount to use on all Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887. Kao is passionate about making a difference in people\\\’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World\\\’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit the Kao website (no external link).
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Sales Consultant employer: Molton Brown Limited
Contact Detail:
Molton Brown Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with Molton Brown's product range and brand values. Understanding the luxury market and being able to discuss specific products will show your passion and knowledge during the interview.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've provided excellent service in previous roles. Be ready to share stories that highlight your ability to create memorable experiences for customers.
✨Tip Number 3
Showcase your flexibility and teamwork abilities. Be prepared to discuss how you can adapt to different working hours and collaborate effectively with colleagues to meet store targets.
✨Tip Number 4
Express your enthusiasm for personal grooming and high standards. Since this role requires a polished appearance, be sure to convey your commitment to maintaining a professional image that aligns with the luxury brand.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Sales Consultant position. Highlight your relevant experience in customer service and luxury retail.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your communication skills, teamwork, and any previous experience in luxury sales or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury products and your understanding of the brand values. Mention specific examples of how you have provided excellent customer service in the past.
Showcase Flexibility: In your application, make sure to mention your availability to work weekends and your flexibility during the week. This is crucial for the part-time role and will demonstrate your commitment to meeting business needs.
How to prepare for a job interview at Molton Brown Limited
✨Show Your Passion for Luxury
Make sure to express your enthusiasm for luxury products during the interview. Share any personal experiences or knowledge you have about high-end brands, and explain why you are drawn to this industry.
✨Demonstrate Excellent Communication Skills
Since the role requires strong communication abilities, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've successfully interacted with customers in the past, showcasing your ability to provide excellent service.
✨Prepare for Personalised Selling Scenarios
Think of examples where you've used a personalised approach to sales or customer service. Be ready to role-play scenarios, such as conducting a fragrance consultation or providing a hand and arm massage, to demonstrate your skills.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and your flexibility regarding working hours. Share examples of how you've collaborated with colleagues to achieve goals and how you can adapt to changing business needs.
