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- Tasks: Join us as a Sales Consultant, providing luxury customer service and product knowledge.
- Company: Molton Brown, part of Kao, is dedicated to quality and ethical practices since 1887.
- Benefits: Enjoy £13.15/hour, 50% staff discount, 22 days holiday, and a birthday day off!
- Why this job: Be the face of luxury, enhance your skills, and work in a supportive, ethical environment.
- Qualifications: Excellent communication skills, positive attitude, and a passion for luxury are essential.
- Other info: Flexible hours, team collaboration, and opportunities for personal growth await you!
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in John Lewis - Oxford Street store. This is a part-time opportunity, working 15 hours per week.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store-related tasks, including stock management, cleaning, and replenishment.
What we are looking for:
- Excellent communication skills
- Confidence and a positive, can-do attitude
- High level of personal grooming standards
- Passion for luxury and championing our brand values
- Ability to work well in a team
- Drive and motivation to achieve both store and personal KPI’s
- Flexibility in working arrangements to suit business requirements
What we can offer you:
- An hourly rate of £13.15
- A 50% staff discount on all Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet.
Having been selected among the World's Most Ethical Companies for 18 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Sales Consultant employer: Molton Brown Limited
Contact Detail:
Molton Brown Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with Molton Brown's product range and brand values. Understanding the luxury market and being able to discuss specific products will show your passion and knowledge during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you develop a personalised selling approach, which is crucial for providing an exceptional customer experience.
✨Tip Number 3
Demonstrate your ability to work well in a team by sharing examples from previous experiences where you collaborated effectively. Highlighting your teamwork skills can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss how you handle flexibility in your working arrangements. Show that you are adaptable and willing to meet the business's needs, as this is a key requirement for the role.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Consultant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for luxury and customer service. Use specific examples from your past experiences to demonstrate your communication skills and ability to provide excellent customer experiences.
Highlight Relevant Experience: In your CV, emphasise any previous roles in retail or customer service, particularly those that involved luxury products. Showcase your achievements and how you contributed to team goals or improved customer satisfaction.
Showcase Your Personality: Since the role requires a positive attitude and personal grooming standards, ensure your application reflects your personality. Use a friendly tone and express your enthusiasm for the brand and its values.
How to prepare for a job interview at Molton Brown Limited
✨Show Your Passion for Luxury
Make sure to express your enthusiasm for luxury products during the interview. Share any personal experiences or knowledge you have about high-end brands, especially Molton Brown, to demonstrate that you align with the company's values.
✨Demonstrate Excellent Communication Skills
Prepare to showcase your communication abilities by engaging in a mock conversation about customer service scenarios. Highlight how you would approach customers and provide personalised experiences, as this is crucial for the Sales Consultant role.
✨Emphasise Teamwork and Flexibility
Be ready to discuss examples of how you've successfully worked in a team environment. Mention your flexibility in adapting to different tasks and schedules, which is important for meeting the store's needs.
✨Prepare for Product Knowledge Questions
Brush up on your knowledge of Molton Brown products and their unique features. Be prepared to answer questions about how you would use this knowledge to enhance customer experiences, such as through fragrance consultations.
