At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the renowned Molton Brown team in a vibrant retail environment.
- Benefits: Enjoy a competitive hourly rate, generous staff discounts, and a day off for your birthday!
- Why this job: Be part of a brand that values your voice and offers growth opportunities.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
- Other info: Flexible hours, ongoing development, and a supportive team culture await you!
Overview
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Fenwick Canterbury store. This is a part-time opportunity, working 7.5 hours per week.
Responsibilities
- As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers.
- Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages.
- Assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can-do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI’s and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of £13.20
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people\’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World\’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/
https://www.kao.com/emea/en/privacy/
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Sales Consultant employer: Molton Brown Limited
Contact Detail:
Molton Brown Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products and values. This way, when you walk into that interview, you can show off your passion for luxury and how you align with their ethos.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to nail down your approach to customer service scenarios. Remember, as a Sales Consultant, you'll be the face of the brand, so confidence is key!
✨Tip Number 3
Show your personality! When you apply through our website, let your unique character shine through. Share your experiences and how they relate to providing excellent customer service and teamwork.
✨Tip Number 4
Be flexible and open-minded! The job requires adaptability, so highlight your willingness to take on various tasks. Whether it's stock management or providing those signature services, show that you're ready to jump in wherever needed.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences or moments that highlight your appreciation for high-quality products and services. We want to see how you connect with our brand values.
Highlight Your Communication Skills: As a Sales Consultant, excellent communication is key. Make sure to showcase your ability to engage with customers and work well in a team. Use examples from past experiences to demonstrate your confidence and positive attitude.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role. Mention how your skills align with the responsibilities listed in the job description, especially around customer service and product knowledge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Molton Brown Limited
✨Know Your Products Inside Out
As a Sales Consultant, you'll need to have detailed product knowledge. Before the interview, make sure you familiarise yourself with Molton Brown's range. Understand the key ingredients, benefits, and unique selling points of their products. This will not only impress your interviewers but also show your genuine passion for luxury.
✨Show Off Your Communication Skills
Excellent communication is key in this role. During the interview, practice articulating your thoughts clearly and confidently. Use examples from past experiences where you've successfully engaged with customers or worked as part of a team. This will demonstrate your ability to connect with customers and colleagues alike.
✨Emphasise Your Team Spirit
Since teamwork is essential in this position, be prepared to discuss how you collaborate with others. Share specific instances where you've contributed to a team's success or helped resolve conflicts. This will highlight your positive attitude and flexibility, which are crucial for achieving store targets.
✨Dress to Impress
Given the luxury nature of the brand, personal grooming standards are high. Make sure you dress smartly for the interview, reflecting the brand's image. This not only shows respect for the company but also demonstrates your understanding of the luxury market and the importance of presentation.