Sales Consultant

Sales Consultant

City of London Part-Time No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
  • Company: Join the renowned Molton Brown, part of Kao, known for quality and innovation.
  • Benefits: Enjoy a competitive hourly rate, generous staff discounts, and a range of perks.
  • Why this job: Be the face of luxury and make a real impact on customer experiences.
  • Qualifications: Excellent communication skills and a passion for luxury are essential.
  • Other info: Flexible hours, ongoing development, and a supportive team environment await you.

Overview

The Opportunity

We are looking for 2 dedicated individuals, with a passion for luxury to join us as Sales Consultant in our Banbridge store. This is a part-time opportunity, working 9 and 12 hours per week. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.

Responsibilities

  • Provide excellent customer service and detailed product knowledge to customers.
  • Guide the customer journey from start to finish with a personalized selling approach.
  • Deliver sensorial experiences through signature services such as fragrance consultations or hand and arm massages.
  • Assist with general store tasks, including stock management, cleaning and replenishment.

What we are looking for

We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can-do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI’s and have flexibility in your working arrangements to be able to suit business requirements.

What we can offer you

  • An hourly rate of Β£12.60
  • A 50% staff discount to use on all of your favourite Molton Brown products
  • 4.4 weeks holiday and a day off for your birthday
  • A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
  • Free product allocation every quarter up to 5 Molton Brown eligible items
  • Access to discounts/cashbacks from high street retailers
  • Enhanced family leave
  • Healthcare Plan
  • Wellbeing Support
  • Recognition Awards
  • Season Ticket Loans / Cycle To Work Scheme
  • Ongoing development and the opportunity to enhance your skills
  • Company where your voice will be heard and your opinion matters
  • Company Pension Scheme
  • Learning and development opportunities within our business and across our brands

MOLTON BROWN is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people\\\’s lives with high-quality products and services to create a Kirei Life for all. Our corporate philosophy, the Kao Way, guides us in everything we do β€” acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work: Having been selected among the World\\\’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit the Kao site.

Privacy information available on Kao site.

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Sales Consultant employer: Molton Brown Limited

At Molton Brown, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values collaboration and personal growth. Our Banbridge store provides a unique opportunity to engage with luxury products while enjoying generous benefits such as a competitive hourly rate, substantial staff discounts, and ongoing development opportunities. Join us in a company that champions diversity, ethical practices, and the well-being of our employees, where your voice truly matters.
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Contact Detail:

Molton Brown Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Sales Consultant

✨Tip Number 1

Get to know the brand inside out! Before your interview, dive into Molton Brown's history, values, and product range. This will not only impress your interviewers but also help you connect with their luxury ethos.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you can showcase your ability to provide a personalised experience. Role-playing with a friend can help you feel more confident when discussing how you'd handle customer interactions.

✨Tip Number 3

Show off your passion for luxury! During your interview, share why you love high-end products and how you can contribute to creating those sensorial experiences for customers. Your enthusiasm can set you apart from other candidates.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embrace the Molton Brown culture.

We think you need these skills to ace Sales Consultant

Customer Service
Product Knowledge
Personalised Selling
Sensorial Experience Delivery
Fragrance Consultation
Hand and Arm Massage
Stock Management
Cleaning and Replenishment
Communication Skills
Confidence
Positive Attitude
Teamwork
Drive and Motivation
Flexibility

Some tips for your application 🫑

Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for high-quality products and how you embody the brand values. We want to see that you’re not just looking for a job, but that you genuinely care about the luxury experience.

Personalise Your Approach: Just like in sales, your application should feel personal. Tailor your CV and cover letter to reflect the specific role of Sales Consultant. Mention how your skills align with providing excellent customer service and guiding customers through their journey. We love seeing candidates who take the time to connect their experiences to our needs!

Highlight Teamwork and Communication Skills: We’re all about collaboration here at StudySmarter, so make sure to showcase your teamwork and communication skills in your application. Share examples of how you’ve worked well in a team or communicated effectively with customers. This will show us that you can thrive in our store environment!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Molton Brown Limited

✨Know Your Products Inside Out

Before the interview, make sure you’re familiar with the luxury products offered by the company. Understand their features, benefits, and how they enhance customer experiences. This knowledge will help you demonstrate your passion for luxury and your ability to provide excellent customer service.

✨Showcase Your Communication Skills

During the interview, focus on your communication skills. Practice articulating your thoughts clearly and confidently. Use examples from past experiences where you successfully engaged with customers or worked in a team, highlighting your positive attitude and ability to approach tasks with enthusiasm.

✨Prepare for Role-Playing Scenarios

Expect to engage in role-playing during the interview, simulating customer interactions. Prepare by thinking about how you would guide a customer through their journey, from greeting them to providing personalised recommendations. This will showcase your selling approach and customer service skills.

✨Emphasise Teamwork and Flexibility

Be ready to discuss your experience working in teams and your flexibility in adapting to business needs. Share specific examples of how you’ve collaborated with others to achieve goals or adapted to changing circumstances, as this aligns with the company’s values and expectations.

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