Sales Consultant

Sales Consultant

Banbridge Full-Time No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and create memorable shopping experiences.
  • Company: Join a luxury brand known for its commitment to quality and customer satisfaction.
  • Benefits: Flexible part-time hours, employee discounts, and a vibrant work environment.
  • Why this job: Be the face of luxury and help customers discover their perfect products.
  • Qualifications: Passion for luxury and strong communication skills.
  • Other info: Opportunity to grow within a prestigious brand and enhance your sales skills.

Overview

The Opportunity

We are looking for 2 dedicated individuals, with a passion for luxury to join us as Sales Consultant in our Banbridge store. This is a part-time opportunity, working 9 and 12 hours per week. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.

Responsibilities

  • Provide excellent customer service and detailed product knowledge to customers.
  • Guide the customer journey from start to finish with a personalized selling approach.
  • Deliver sensorial experiences through signature services such as fragrance consultations or hand and arm massages.
  • Assist with general store tasks, including stock management, cleaning and replenishment.

What we are looking for

We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can-do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI’s and have flexibility in your working arrangements to be able to suit business requirements.

What we can offer you

  • An hourly rate of £12.60
  • A 50% staff discount to use on all of your favourite Molton Brown products
  • 4.4 weeks holiday and a day off for your birthday
  • A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
  • Free product allocation every quarter up to 5 Molton Brown eligible items
  • Access to discounts/cashbacks from high street retailers
  • Enhanced family leave
  • Healthcare Plan
  • Wellbeing Support
  • Recognition Awards
  • Season Ticket Loans / Cycle To Work Scheme
  • Ongoing development and the opportunity to enhance your skills
  • Company where your voice will be heard and your opinion matters
  • Company Pension Scheme
  • Learning and development opportunities within our business and across our brands

MOLTON BROWN is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people\\\’s lives with high-quality products and services to create a Kirei Life for all. Our corporate philosophy, the Kao Way, guides us in everything we do — acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work: Having been selected among the World\\\’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit the Kao site.

Privacy information available on Kao site.

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Sales Consultant employer: Molton Brown Limited

Join our Banbridge store as a Sales Consultant and immerse yourself in a vibrant work culture that celebrates luxury and exceptional customer service. We offer flexible part-time hours, opportunities for personal growth, and a supportive team environment where your passion for luxury can truly shine. Experience unique employee benefits and the chance to engage with customers through our signature services, making every day rewarding and meaningful.
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Contact Detail:

Molton Brown Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Consultant

✨Tip Number 1

Get to know the brand inside out! Before your interview, dive into their products and services. This way, you can show off your passion for luxury and impress them with your detailed product knowledge.

✨Tip Number 2

Practice your personalised selling approach. Think about how you would create a memorable customer experience. Maybe even role-play with a friend to get comfortable with the idea of providing those signature services like fragrance consultations.

✨Tip Number 3

Don’t forget to highlight your teamwork skills! Since you'll be assisting with store tasks, be ready to share examples of how you've worked well in a team before. It shows you're not just about sales but also about supporting your colleagues.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. Let’s make this happen together!

We think you need these skills to ace Sales Consultant

Customer Service
Product Knowledge
Personalised Selling
Sensorial Customer Experiences
Fragrance Consultations
Hand and Arm Massages
Stock Management
Cleaning
Replenishment
Team Collaboration

Some tips for your application 🫡

Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share any experiences or interests that highlight your enthusiasm for high-end products and customer service.

Personalise Your Approach: Just like in the role, we want to see a personalised touch in your application. Tailor your CV and cover letter to reflect how your skills align with the Sales Consultant position and our brand values.

Highlight Customer Service Skills: Make sure to emphasise your customer service experience. We’re looking for someone who can create memorable experiences, so share examples of how you've gone above and beyond for customers in the past.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Molton Brown Limited

✨Know Your Products Inside Out

Before the interview, make sure you’re familiar with the luxury products the company offers. Research their key features and benefits so you can confidently discuss them. This will show your passion for the brand and your ability to provide detailed product knowledge.

✨Practice Your Customer Service Scenarios

Think about how you would handle different customer interactions, especially in a luxury setting. Prepare examples of how you've provided excellent customer service in the past. This will help you demonstrate your personalised selling approach during the interview.

✨Showcase Your Team Spirit

Since you'll be assisting with general store tasks, it’s important to highlight your teamwork skills. Be ready to share experiences where you’ve collaborated with others to achieve a common goal. This will reassure them that you can contribute positively to the team.

✨Bring Your Enthusiasm for Luxury

Let your passion for luxury shine through in your conversation. Share why you love working in this sector and how you can enhance the customer journey. A genuine enthusiasm can set you apart from other candidates and make a lasting impression.

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