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For Companies At a Glance
- Tasks: Lead the sales team, drive performance, and create amazing customer experiences.
- Company: Join Molton Brown, a luxury brand with a strong ethical focus.
- Benefits: Enjoy a competitive hourly rate, generous staff discounts, and a range of perks.
- Why this job: Be part of a purpose-driven company that values your voice and career growth.
- Qualifications: 2+ years retail experience and strong leadership skills required.
- Other info: Dynamic work environment with ongoing development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
The Opportunity
We are looking for an experienced Senior Sales Consultant to help lead the team at our Trafford Centre Store on a full-time (30 hour) basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of £13.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Senior Sales Consultant in Manchester employer: Molton Brown Limited
Contact Detail:
Molton Brown Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant in Manchester
✨Tip Number 1
Get to know the company inside out! Research Molton Brown's values, products, and customer service approach. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your communication skills! As a Senior Sales Consultant, you'll need to engage and motivate your team. Try role-playing scenarios with friends or family to get comfortable with leading conversations and coaching others.
✨Tip Number 3
Showcase your leadership flair! Think of examples from your past experiences where you've successfully led a team or improved sales. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Molton Brown family. Let's make it happen!
We think you need these skills to ace Senior Sales Consultant in Manchester
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury products shine through! We want to see how you connect with our brand values and why you’re excited about the opportunity to work with us.
Highlight Your Leadership Skills: As a Senior Sales Consultant, you'll be leading a team, so make sure to showcase your leadership experience. Share specific examples of how you've motivated and influenced your team in previous roles.
Be Engaging and Personable: We’re looking for someone who can communicate effectively and engage with customers. Use your application to demonstrate your communication style and how you’ve created memorable customer experiences in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Molton Brown Limited
✨Know Your Products Inside Out
As a Senior Sales Consultant, you'll need to have detailed product knowledge. Before the interview, make sure you familiarise yourself with Molton Brown's range. Understand the unique selling points of their products and be ready to discuss how you would convey this information to customers.
✨Showcase Your Leadership Skills
Since this role involves overseeing the sales floor and motivating a team, prepare examples from your past experience where you've successfully led a team or influenced others. Think about specific situations where your leadership made a difference in achieving sales targets or improving team performance.
✨Demonstrate Your Customer-Centric Approach
Molton Brown values a personalised selling approach. Be ready to share how you create engaging customer experiences. Think of examples where you've gone above and beyond for a customer, and how you would implement similar strategies in this role.
✨Prepare Questions That Show Your Interest
Interviews are a two-way street! Prepare thoughtful questions that show your enthusiasm for the brand and the role. Ask about the team dynamics, training opportunities, or how success is measured in the store. This not only shows your interest but also helps you gauge if the company is the right fit for you.
