Senior Product Manager - Vault Expansion

Thought Machine’s mission is bold - to properly and permanently rid the world’s banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years - growing our team to more than 550 individuals across offices in London, New York, Singapore and Sydney. We have raised more than $500m in funding and are now valued at $2.7bn.

The Vault Expansion team at Thought Machine is responsible for shaping and delivering the product strategy to enable Thought Machine to better serve banks currently facing challenges with older, "bank-in-a-box" platforms. As the Product Manager in the Vault Expansion team, you will be responsible for building a portfolio of products that complete the Vault Platform, offering clients seamless experiences, and value adding functionality beyond Vault Core and Vault Payments. You’ll own the roadmap and delivery of products and applications in the Vault Expansion portfolio, and work closely with Go-to-Market and Engineering leadership to drive revenue and product delivery.

You will work cross-functionally with partnerships, compliance, legal, and partner product teams to build key use cases to delight our clients. This role is suited to someone who can wear many hats. You will primarily be responsible for defining, building, and delivering products working in lockstep with the Vault Expansion engineering team, however you will also be expected to support our GTM and marketing teams to build lead generation campaigns, join client calls and help pitch and sell future products, work with sales engineers to define compelling demos, and managing key product partnerships to augment the product offering.

• Own the roadmap: work alongside an engineering team to define a product strategy and roadmap that achieves the highest level of product quality and supports our clients’ ambitions.
• Drive growth and adoption: Partner with GTM teams to bring our products to market and ensure we see adoption and growth.
• Be the voice of the customer: you will represent the customer internally - collecting and capturing feedback, pursuing the highest levels of quality and enabling engineering teams to be laser focused on solving customer problems.
• Champion insight: relentlessly seek out customer problems, develop deep understanding of our customers’ needs, plans and technology and industry trends in the market to ensure the Vault Platform continues to help clients innovate.
• Be a Product Evangelist: champion the Vault Platform and Expansion products externally and within Thought Machine, clearly communicate the scale of the ambition within our product vision and the new functionality that will excite and delight our clients.
• Develop best practices: help drive Product Management best practices and processes - working with Engineering Managers and teams to ensure adoption and alignment across Vault Payments.
• Innovate: Discover net-new opportunities for our business and lead them from nascent stages to maturity.

• 5+ years of product management experience in a product-led technology company.
• A proven track record of building and launching new products into market.
• Able to think from first principles, debate ideas and rapidly learn new concepts.
• Strong client-facing interpersonal skills and equally strong ability to engage in technical conversations.
• Comfortable working with API-driven products or infrastructure.
• A keen eye for UI/UX design, and working with wireframing tools like Figma.
• Previous experience working in regulated industries such as banking or financial services.
• Previous experience as a software engineer or similar technical roles.
• Previous experience building enterprise software products.
• Previous experience building brand new products or working in a startup environment.

Thought Machine is committed to making a measurable positive impact on people's everyday lives. We are an equal-opportunity employer and value diversity at our company. We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn’t accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.