At a Glance
- Tasks: Manage warranty claims and support service departments to ensure timely processing.
- Company: Join a dynamic team in a supportive and rewarding environment.
- Benefits: Competitive salary, career development opportunities, and a collaborative workplace.
- Other info: Opportunity to grow in a busy, ever-changing environment.
- Why this job: Be part of a fast-paced team where your contributions make a real difference.
- Qualifications: Strong admin skills and attention to detail; office experience is a plus.
The predicted salary is between 22050 - 26950 £ per year.
BE SUPPORTED. BE DEVELOPED. BE REWARDED.
Main Responsibilities:
- Responsible for specific manufacturer systems with regards to warranty claims.
- Accurate processing of warranty job cards & submit detailed warranty claims, within the specified timescale maximising recovery (Molson and Subcontractor).
- Provide reports and relevant data to support manufacturer warranty claims.
- Liaise with service departments to ensure jobs on the service WIP are completed in order for claims to be processed within the submission timescale.
- Responsible for the return of parts to the manufacturers as and when required.
- Keep claiming registers up to date on a weekly basis.
- Deal with any claim rejections with the relevant service department and then challenge with Manufacturer.
- Provide backup to the Senior Warranty Administrator for processing cash payments, credit notes and also producing the weekly reports for the warranty team.
Additional Responsibilities:
- Any other administrative tasks within capabilities.
- Answering incoming telephone calls and forwarding appropriately.
Work Experience Requirements:
- Work experience within an office environment preferred but not essential.
- Strong Administration background in Plant or similar industries preferred but not essential.
- Ability to thrive and succeed in a busy, ever-changing environment.
- Excellent level of attention to detail and conscientiousness.
- Ability to multi-task and prioritise own tasks as required.
- Proficient in the use of Microsoft Office Suite.
- Confident and clear telephone manner.
Education Requirements:
- Good general level of education including English, Maths, and IT.
No support required from Recruitment Agencies.
Warranty Administrator employer: Molson Group
At Molson Group, we pride ourselves on being an excellent employer that fosters a collaborative and supportive work culture. As a Credit Controller, you will benefit from ongoing professional development opportunities, a dynamic team environment, and the chance to make a significant impact on our financial operations. Located in a vibrant area, we offer competitive benefits and a commitment to employee well-being, making us a rewarding place to grow your career.
We think you need these skills to ace Warranty Administrator
Warranty Claims Processing
Attention to Detail
Data Reporting
Communication Skills
Administration Skills
Multi-tasking
Microsoft Office Suite Proficiency
