At a Glance
- Tasks: Lead customer strategy and drive sustainable growth in the off-trade sector.
- Company: Join Molson Coors, a global leader in the beverage industry with a rich heritage.
- Benefits: Enjoy flexible working options, competitive salary, and a focus on wellbeing.
- Other info: Be part of a People First organisation committed to diversity and inclusion.
- Why this job: Make a real impact by shaping customer partnerships and driving business success.
- Qualifications: Strong commercial leadership experience in grocery or retail, with team development skills.
The predicted salary is between 70000 - 90000 £ per year.
At Molson Coors, we've been bringing people together over a cold beer for more than 200 years. Our award-winning portfolio includes beloved brands such as Cobra, Coors, Carling, Madri Excepcional and Blue Moon, along with popular brands like Aspall, Rekorderlig, Staropramen, and Doom Bar. As a global leader in the beverage industry, we are committed to promoting responsible drinking and driving sustainability.
As a People First organisation, we support flexible working options and are happy to discuss arrangements that suit your needs. This role is on a mobile basis.
As a Customer Director in the off trade, you will lead the development and delivery of a customer strategy aligned to Molson Coors’ growth ambitions, creating shared value and long-term success. You’ll work collaboratively with a multi-functional sales team to build strong customer partnerships and deliver against key business goals. Using customer insight, you’ll help shape decisions, challenge thinking, and identify opportunities for sustainable, profitable growth.
What You’ll Do
- Deliver commercial impact - Own performance across your customer group, using data and forecasting to spot opportunities, manage risk and unlock profitable growth.
- Shape customer strategy - Lead a multi-functional team to deliver a winning Off-Trade strategy, aligning customer needs with brand plans to drive sustainable growth and share.
- Lead & develop your team - Build an inclusive, high-performing environment where people are clear on their goals, supported to grow, and set up for success.
- Bring fresh thinking - Use insight, creativity and collaboration to strengthen our position with customers and across the wider FMCG landscape.
- Build strong partnerships - Develop trusted relationships with key customers and work cross-functionally to deliver great service and long-term value.
About You
You bring strong commercial leadership experience from customer-facing roles in the grocery/retail space with the ability to deliver results while balancing customer and business performance. You’re skilled at building trusted relationships and influencing a wide range of stakeholders, and have experience leading and developing inclusive, high-performing teams where people can grow and succeed. You’re confident navigating complex negotiations, using insight and data to shape decisions and unlock sustainable growth, and bring valuable experience across grocery, convenience, wholesale or similar channels (FMCG or related sectors). Experience at a senior level, developing future leaders, or enhancing brand and business reputation is a plus.
We know not everyone will meet every requirement. If you’re excited about this role and believe you can make a difference, we’d love to hear from you.
About Us
We’re one of the UK’s Most Attractive Employers winning the Top Employer award for the last 13 years. We offer flexible work programmes to ensure a work-life balance is maintained, such as our market-leading Moments That Matter for significant moments in your life. We are committed to the physical and mental wellbeing of all our people, reflective of our People First value. We’re dedicated to raising industry standards and leaving a positive imprint on our employees, consumers, communities, and the environment.
Molson Coors Beverage Company is an Equal Opportunity Employer, and we seek, value and respect everyone’s unique perspectives and experiences knowing that we are stronger together. Our aim is to build a skilled and highly engaged workforce that unites around our shared values and reflects our diverse marketplace; fostering a workplace where all employees’ unique talents, skills and perspectives are valued and leveraged – where all people feel that we are #BetterWithYou. This makes our talent strategy simple – we want the best talent in all our roles, regardless of their background. We are Disability Confident Committed. If you require any additional assistance or adjustments in advance of, or during the application and/or hiring process, please contact us at careers@molsoncoors.com. We want you to succeed and will be happy to support you.
Customer Director (Off Trade) employer: Molson Coors Beverage Company
At Molson Coors, we pride ourselves on being a People First organisation that champions flexible working arrangements and prioritises the well-being of our employees. As a Customer Director, you will thrive in a collaborative environment that fosters professional growth and innovation, all while contributing to our mission of promoting responsible drinking and sustainability. With a strong commitment to inclusivity and a culture that values diverse perspectives, joining our team means being part of a legacy that has been bringing people together for over 200 years.
Contact Details:
Molson Coors Beverage Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Director (Off Trade)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Molson Coors. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching Molson Coors' values and recent initiatives. Show us how your experience aligns with their commitment to sustainability and responsible drinking – it’ll make you stand out!
✨Tip Number 3
Practice your pitch! Be ready to discuss how you can deliver commercial impact and build strong partnerships. We want to hear about your past successes and how you can bring fresh thinking to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Molson Coors.
We think you need these skills to ace Customer Director (Off Trade)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Director role. Highlight your experience in customer-facing roles and how it aligns with Molson Coors' growth ambitions. We want to see how you can bring value to our team!
Showcase Your Leadership Skills:As a Customer Director, you'll be leading a team, so don’t forget to emphasise your leadership experience. Share examples of how you've built high-performing teams and fostered an inclusive environment. We love to see how you can inspire others!
Use Data to Your Advantage:Since this role involves delivering commercial impact, make sure to include any relevant data or insights from your past experiences. Show us how you've used data to spot opportunities and drive growth. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining the Molson Coors family!
How to prepare for a job interview at Molson Coors Beverage Company
✨Know Your Numbers
As a Customer Director, you'll need to demonstrate your ability to use data effectively. Brush up on key metrics related to sales performance and customer insights in the grocery and retail space. Be ready to discuss how you've used data to drive growth in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about examples that highlight your experience in building high-performing teams. Prepare to share specific instances where you’ve developed team members or fostered an inclusive environment that led to success.
✨Build Relationships
Molson Coors values strong partnerships with customers. Think of examples where you've successfully built relationships with key stakeholders. Be prepared to discuss how you approach negotiations and maintain trust while achieving business goals.
✨Align with Company Values
Familiarise yourself with Molson Coors' commitment to sustainability and responsible drinking. During the interview, express how your personal values align with theirs and share any relevant experiences that demonstrate your commitment to these principles.
