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- Tasks: Ensure stability and efficiency of Molo's tech platforms while resolving issues and supporting teams.
- Company: Innovative non-bank lender transforming the UK mortgage market since 2018.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Join a dynamic team making a real impact in the mortgage industry with cutting-edge technology.
- Qualifications: Strong analytical skills, attention to detail, and familiarity with ITIL processes.
- Other info: Collaborative environment with opportunities to work closely with platform suppliers.
The predicted salary is between 36000 - 60000 £ per year.
Molo is a non-bank lender that offers mortgages in the United Kingdom (UK) to both UK and overseas-resident customers originated through intermediary partners. Innovation is at the core of our identity, as reflected in our competitive product proposition, fitting a wide array of borrower needs, and flexible criteria, serving UK, expat, and non-resident borrowers. Since launching in 2018, we have led change in the UK mortgage market and have processed over £2 billion in mortgage applications.
About the Role: The Platforms Analyst plays a key role in ensuring the stability, efficiency, and continuous improvement of Molo’s outsourced technology platforms. This position is responsible for:
- Investigating and resolving issues across live and test environments;
- Supporting ongoing incidents through a structured support desk function, and collaborating with business teams to deliver high-quality solutions;
- Preparing and executing test scripts;
- Coordinating user acceptance testing (UAT) and managing documentation to maintain compliance and transparency;
- Providing any necessary platform support to the business.
Additionally, the Platforms Analyst will work closely with platform suppliers to implement system enhancements, monitor performance, and identify opportunities for optimization.
The ideal candidate will have:
- Strong analytical and problem-solving skills;
- Attention to detail;
- Familiarity with ITIL processes (incident, problem, change management);
- Understanding of APIs and integrations for outsourced platforms;
- Excellent communication and stakeholder management;
- Ability to bridge technical solutions with business needs.
Platforms Analyst employer: Molo
Contact Detail:
Molo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platforms Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Molo. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to platforms and technology. We recommend using the STAR method to structure your answers – it helps you showcase your problem-solving skills effectively!
✨Tip Number 3
Show off your analytical skills! Bring examples of how you've tackled issues in past roles, especially if they relate to technology platforms or incident management. Real-life stories resonate well with interviewers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Platforms Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Platforms Analyst role. Highlight your analytical skills and any experience with ITIL processes or APIs. We want to see how your background fits with our innovative approach!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about Molo and how you can contribute to our mission. Keep it concise but impactful – we love a good story!
Show Off Your Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving abilities. Share examples of how you've tackled challenges in past roles, especially those related to technology platforms or stakeholder management.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Molo
✨Know Your Platforms
Make sure you understand the technology platforms Molo uses. Familiarise yourself with APIs and integrations, as well as any relevant ITIL processes. This will show that you're not just a candidate, but someone who can hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled issues in past roles. Think about specific incidents where you resolved problems or improved processes. This will demonstrate your analytical skills and ability to deliver high-quality solutions.
✨Communicate Clearly
Since the role involves stakeholder management, practice articulating your thoughts clearly. Be ready to explain technical concepts in simple terms, showing that you can bridge the gap between tech and business needs effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about Molo’s technology platforms and their future direction. This shows your genuine interest in the company and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage with your interviewers!