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- Tasks: Join our community to shape seamless customer experiences in healthcare.
- Company: Mölnlycke, a leading medical products company with a purpose-driven mission.
- Benefits: Hybrid working, career development, and a commitment to diversity and inclusion.
- Why this job: Make a real impact on healthcare by transforming customer interactions.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Be part of a diverse team that values innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Customer Experience Talent Community role at Mölnlycke Health Care.
Join Our Customer Experience Talent Community – UK
Shape the future of healthcare through seamless customer experiences.
At Mölnlycke, we’re on a mission to create and deliver a seamless customer experience that adds real business value through integrated, best-in-class service. If you\’re passionate about transforming customer interactions and want to be part of a purpose-driven organization, we invite you to join our Customer Experience Talent Community for the UK.
We are always on the lookout for passionate and talented individuals eager to make a difference. While we may not have an immediate opening that matches your expertise, by registering with us, we’ll be able to connect with you when relevant career opportunities arise. We also encourage you to subscribe to our career newsletter to stay up to date on new job openings.
Why Join Our Talent Community?
- Help us deliver on our GCX strategy by contributing to operational excellence, process innovation, and long-term transformation.
- Mölnlycke invests in developing capabilities and fostering collaboration across global and local teams.
- Support healthcare professionals and patients by ensuring smooth, responsive, and digitally enabled customer journeys.
Business Areas
Our business is organised into four areas: Wound Care, Operating Room Solutions, Gloves, and Antiseptics. Customer centricity, sustainability, and digitalisation are at the heart of everything we do.
Roles We’re Looking For
- Customer Care & Support
- Order Management & Fulfilment
- Complaint Handling & Resolution
- Customer Experience Strategy & Transformation
- Digital Customer Engagement & CRM
- Service Operations & Process Improvement
What We Value
- A proactive and service-oriented mindset
- Strong communication and interpersonal skills
- Digital fluency and adaptability
- Passion for operational excellence and transformation
- Ability to collaborate across global and local teams
Location
Our customer care teams adopt a hybrid working pattern from our local offices in Milton Keynes and Oldham.
Diversity & Inclusion
At Mölnlycke, diversity is not just a vision – it’s our strength. We are committed to fostering an inclusive workplace that values and celebrates the power of diversity, fueling innovation, creativity, and problem‑solving. Join a team where authenticity is embraced and every employee experiences a true sense of belonging.
Employee Development
We’ll give you the challenges, training, and support to advance your career.
About Mölnlycke
Mölnlycke is a world‑leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical, and economic outcomes. We employ around 8,700 people globally, with our headquarters in Gothenburg, Sweden, and operations in more than 100 countries.
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Customer Experience Talent Community employer: Mölnlycke Health Care
Contact Detail:
Mölnlycke Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Talent Community
✨Tip Number 1
Get involved in the community! Join forums or groups related to customer experience. Networking with like-minded folks can lead to opportunities you might not find on job boards.
✨Tip Number 2
Don’t just wait for job openings; be proactive! Reach out to companies like Mölnlycke directly through their website. Express your interest and share how you can contribute to their mission.
✨Tip Number 3
Stay updated! Subscribe to newsletters from companies you admire, including Mölnlycke. This way, you’ll be the first to know about new roles and can apply as soon as they pop up.
✨Tip Number 4
Showcase your skills! Create a portfolio or a personal website that highlights your customer experience projects. This gives potential employers a taste of what you can bring to the table.
We think you need these skills to ace Customer Experience Talent Community
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for transforming customer experiences shine through. We want to see how your passion aligns with our mission at Mölnlycke!
Tailor Your Application: Make sure to customise your application for the Customer Experience Talent Community. Highlight relevant skills and experiences that demonstrate your fit for roles in customer care, strategy, or service operations.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and motivations are easy to spot. No need for fluff – just the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily connect with you when exciting opportunities arise. Plus, subscribing to our career newsletter keeps you in the loop!
How to prepare for a job interview at Mölnlycke Health Care
✨Know the Company Inside Out
Before your interview, take some time to research Mölnlycke and its mission. Understand their focus on customer experience and how they aim to transform healthcare. This will not only show your enthusiasm but also help you align your answers with their values.
✨Showcase Your Customer-Centric Mindset
Since the role is all about enhancing customer experiences, be ready to share specific examples from your past where you’ve successfully improved customer interactions. Highlight your proactive approach and how it led to positive outcomes.
✨Demonstrate Digital Fluency
Mölnlycke values digitalisation, so be prepared to discuss your experience with digital tools and platforms. Share how you've used technology to enhance customer service or streamline processes in previous roles.
✨Emphasise Collaboration Skills
The ability to work well in teams is crucial for this role. Think of instances where you collaborated with others to achieve a common goal. Be ready to explain how you fostered teamwork and communication, especially in diverse settings.
