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For Companies At a Glance
- Tasks: Lead a warm and welcoming reception team to exceed guest expectations.
- Company: Mollie's, a trendy motel-diner with big expansion plans.
- Benefits: Competitive pay, career development, free meals, and wellness perks.
- Why this job: Join a fast-growing hospitality brand and make a real impact.
- Qualifications: Minimum one year as a receptionist, eager to step up.
- Other info: Temporary role with potential for growth in a dynamic environment.
Overview
WE ARE MOLLIE\’S
Innovatively designed by Soho House, Mollie’s is a growing family of twenty-first century motel-diners with big ambitions for expansion. In spirit, Mollie’s was born in America – an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere.We’ve borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there’s nothing old-school about Mollie’s. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look and affordable prices.Mollie’s has already been named as the ‘Best Budget Hotel’ in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food & Drink Awards, and was awarded the Catey Award for Best Use of Technology.
Following the success of its first sites in Oxfordshire and Bristol,a third site in Manchester is currently underway and a further ten locations are already earmarked as part of the immediate expansion plan to forge a new ‘budget-luxe’ sector in the travel and leisure industry.
Our People
The Mollies’ team are warm, welcoming and customer focused, passionate about exceeding expectations and maintaining the highest standards of service we hold ourselves to.They are proud to work at Mollie’s and love to work collaboratively as a team to enhance the guest experience at every opportunity.
We are looking for candidates who are driven and have an eagerness to learn and build an exciting career with a fast growing, leading hospitality business.
You will be supported by state-of-the-art technology instead of legacy systems so we can create a seamless and logical way of doing things from the get-go.We want you to exceed your expectations. We will nurture your talent, encourage new skills and give you the tools to manage your future.
Mollie’s is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to Mollie’s.
Description
Our Motel Team are warm and welcoming and quality service focused, passionate about exceeding guest expectations and work effectively as part of a team.
They need to be personable, have an acute attention to detail and have ability to work collaboratively as part of team to provide a memorable guest experience and work to the highest standards. Reporting to the Head Receptionist and collaborating with the housekeeping department you will ensure that the Mollie’s brand room standards, guest policies and operational procedures are always delivered.
We are looking for candidates who are enthusiastic, well organised, passionate about their work and have an eagerness to learn and build an exciting career with a fast growing, leading hospitality business;
We require a minimum of one years experience working as a Receptionist and you are looking to take a step up to supervisor level or you are currently in this role. This role is a temporary position, covering maternity, expected to end in November 2026, but this is subject to change.
Benefits
- Pay Rate £12.79 to £13.01 per hour
- 10% Tronc Scheme
- Mollie’s Career Pathway programme including Paid qualifications
- Enhanced Company Maternity, Paternity and Adoption leave
- Company sick pay
- Free on-site parking
- Hospitality Rewards (Discounts Platform)
- Celebration Day- additional day of leave after three years of service
- Complimentary meal every shift
- Unlimited free tea, coffee, and soft drinks every shift
- Discounted food and accommodation
- 24-hour access to our wellness programme
- Discounts on GHD and Cowshed products
- Length of Service Rewards
- Monthly awards scheme
- Up to £500 refer a friend scheme
- Birthday Reward
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Reception Supervisor (Maternity Cover) employer: Mollie's
Contact Detail:
Mollie's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor (Maternity Cover)
✨Tip Number 1
Get to know the company vibe! Before your interview, check out Mollie’s social media and website. Understanding their culture will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your personality! Mollie’s is all about warm and welcoming vibes, so don’t be afraid to let your true self shine through. Share your passion for hospitality and how you can contribute to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and keeps you on their radar as they make their decision.
We think you need these skills to ace Reception Supervisor (Maternity Cover)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passions and what makes you tick. Remember, we’re all about that warm and welcoming vibe at Mollie’s!
Tailor Your Application: Make sure to tailor your application to the Reception Supervisor role. Highlight your relevant experience and skills that align with our values of teamwork and customer focus. We love seeing how you can contribute to our exciting journey!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out – we want to see what you’ve accomplished!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like our check-in process!
How to prepare for a job interview at Mollie's
✨Know the Brand
Before your interview, take some time to research Mollie’s. Understand their unique vibe, values, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Reception Supervisor, you'll need to demonstrate your ability to exceed guest expectations. Prepare examples from your past experiences where you went above and beyond for customers. This will highlight your passion for quality service and your readiness to lead a team.
✨Emphasise Teamwork
Mollie’s values collaboration, so be ready to discuss how you've worked effectively within a team. Share specific instances where you contributed to a positive team dynamic or helped resolve conflicts, showcasing your ability to foster a welcoming environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the team culture, training opportunities, or how they measure success in this role. This shows that you're not just interested in the job, but also in growing with Mollie’s.
