The Key Account Manager, reporting to the UK Country Manager, is responsible for managing strategic clients, building strong long-term relationships with them, guiding business operations, defining and implementing joint business plans with top clients, in order to ensure company results, in terms of sales and profitability. Please note that this position is a maternity replacement with a fixed term contract. Ensuring strategic relationships with a portfolio of major clients thru joint business plans implementation and constant KPIs monitoring; Develop and maintain long term solid relationships with a portfolio of strategic clients, through networking activities, meetings, visits, presentations, etc; Ensure a regular presence also through store visits; Logistic partner, Visual, Communication, Marketing; Update & analyse sales performance (sell-out database report), and build action plans following result analysis; Ensure the right service level for top clients, being an interface between the client and the company for problem solving. Ensure back-office activities; Migrate and manage Non-EDI customers in a new digital order tool; Analyse the market and Ensure Sales and Profitability; Perform market research and strategical analisys, in order to identify strategical clients among the existing ones or new ones; Contribute to the sales planning process and to the target definition for each top client and for each area (sales & profitability), with Country manager Define and implement the commercial strategy for each top client / area; Regularly monitoring and reporting on results (sales & profitability; Minimum 2 years of sales experience as Sales Account preferably in Fast Moving or fashion field; Extensive customer service experience; Analytical and time management skills; Strong knowledge of Excel is mandatory; Knowledge of SAP is a plus; English fluent or mother tongue, second language is a plus. We welcome applications from all backgrounds and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Sales & Account Management Executive employer: Moleskine
Contact Detail:
Moleskine Recruiting Team