At a Glance
- Tasks: Inspire creativity, build community, and create memorable customer experiences.
- Company: Join Moleskine, a brand that celebrates creativity and self-expression.
- Benefits: Flexible hours, supportive team culture, and opportunities for personal growth.
- Other info: Great opportunity for high school and college students to gain valuable experience.
- Why this job: Empower others while enjoying a dynamic retail environment.
- Qualifications: Retail experience, strong communication skills, and a passion for creativity.
We’re looking for Retail Sales Associates who are energized by creativity, human connection, and the independence of working in a lean retail environment. In this role, you’ll help bring the Moleskine vision to life by delivering exceptional service, building relationships, and supporting store leadership in daily operations.
What You’ll Do
- Inspire Expression – Share the story of Moleskine and guide customers toward tools that help them express their ideas, creativity, and imagination.
- Build Community – Achieve sales goals by creating genuine connections, fostering loyalty, and turning every customer into a storyteller.
- Create Experiences – Deliver a warm, engaging environment that reflects Moleskine’s belief in creativity and cultural exchange.
- Lead with Responsibility – Perform keyholder duties, including opening and closing the store, managing cash, and overseeing operations when managers are not present.
- Work with Independence – Confidently manage the customer experience and daily tasks during solo coverage, staying aligned with store priorities and leadership direction in a lean retail environment.
- Keep It Beautiful – Uphold Moleskine’s visual identity through thoughtful merchandising, organization, and store presentation.
- Collaborate & Share – Work as part of a team, mentor new associates, and support a culture of learning and storytelling.
- Stay Hands-On – Operate POS systems, manage stock, and ensure inventory flows seamlessly to support the customer journey.
Who You Are
- Passionate about creativity, culture, and inspiring others.
- A strong communicator who enjoys meaningful customer interactions.
- Flexible and reliable, with consistent availability week to week to support a range of shifts including evenings, weekends, and holidays; we aim to accommodate school schedules while meeting the needs of the business.
- Comfortable with technology, including POS and inventory systems.
- Comfortable working independently during solo shifts while staying aligned with team and leadership expectations.
- Organized, detail-oriented, and energized by teamwork.
Required Qualifications
- 1+ year of retail or customer-facing experience.
- Ability to provide excellent customer service and drive sales.
- Ability to lift and carry up to 25 lbs.
- Flexible schedule with reliability and punctuality.
- Confidence in performing keyholder duties (opening/closing, cash handling, operational oversight).
Preferred Qualifications
- Bilingual (English/Spanish).
- Previous experience using Cegid.
- Previous keyholder, shift-lead, or supervisory experience.
- Strong visual merchandising and product storytelling skills.
Why Join Us
At Moleskine, you’ll do more than sell products – you’ll help empower creativity, nurture imagination, and celebrate self-expression. In our lean store environment, you’ll also have real ownership of the customer experience and the space you support.
Retail Sales Associate in Cambridge employer: Moleskine America
At Moleskine, we pride ourselves on fostering a vibrant work culture that celebrates creativity and human connection. As a Retail Sales Associate, you'll enjoy the independence of managing your own customer interactions while being part of a supportive team that values personal growth and development. With opportunities for mentorship and a commitment to maintaining a beautiful store environment, Moleskine is an excellent employer for those looking to inspire others and make a meaningful impact in the retail space.
