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For Companies At a Glance
- Tasks: Support sales and service teams by managing CRM records and processing orders.
- Company: Join Molecular Devices, a leader in life sciences and biotechnology.
- Benefits: Enjoy competitive benefits, including healthcare and paid time off.
- Other info: Dynamic role with opportunities for growth in an international environment.
- Why this job: Make a real impact in scientific discovery while developing your skills.
- Qualifications: Experience with ERP/CRM systems and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
About the Company
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Molecular Devices, one of Danaher’s 15+ operating companies, our work saves lives—and we’re united by a shared commitment to innovate for tangible impact. Join us to help drive scientific discovery for customers in academia, biotech, pharma, and government, using automated and AI‑enabled technology to accelerate the development of safer, more effective therapeutics.
Position Overview
The European Service Administrator supports the European Sales and Service teams by updating CRM records, producing quotations and invoices, processing service plan orders, and contributing to continuous improvement activities. The role reports to the European Service Admin Manager and is located in Winnersh, UK (on‑site).
Key Responsibilities
- Update internal and external CRM records utilizing Molecular Devices ERP Systems.
- Create quotations and invoices for billable work.
- Generate work orders for Field Service Engineers.
- Process service plans and spare part orders.
- Participate in continuous improvement activities (including Daily Management).
- Perform ad hoc administrative tasks as needed.
Essential Qualifications
- Experience in a customer‑facing support role using ERP/CRM systems (Oracle / Salesforce / ServiceMax) preferred.
- Experience working in a high‑volume role updating internal and external CRM records and creating quotations and invoices for billable work.
- Strong communication skills to support varied internal and external customers.
Preferred Experience
- Experience working in an international environment and matrix organization (Europe/US).
- Proficiency in an additional European language (German or French) is highly beneficial.
Benefits
Molecular Devices offers a broad array of comprehensive, competitive benefit programs that add value to your life, including health care, paid time off, and additional programs.
Application
For more information, visit www.danaher.com.
European Service Administrator in Winnersh employer: Molecular Devices
Contact Detail:
Molecular Devices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Service Administrator in Winnersh
✨Tip Number 1
Network like a pro! Reach out to current employees at Molecular Devices on LinkedIn. A friendly message can go a long way in getting insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Molecular Devices, their products, and how they impact life sciences. Show us you’re passionate about making a difference!
✨Tip Number 3
Practice your communication skills. Since the role involves supporting various customers, being clear and confident in your responses will impress us during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace European Service Administrator in Winnersh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the European Service Administrator role. Highlight your experience with CRM systems and any customer-facing roles you've had. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our mission at Molecular Devices. Keep it concise but impactful—let us know why you're the perfect fit!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure to demonstrate your ability to communicate clearly in your application. Whether it's through your CV or cover letter, let us see your personality and professionalism shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts and submit your materials!
How to prepare for a job interview at Molecular Devices
✨Know Your CRM Systems
Familiarise yourself with the ERP/CRM systems mentioned in the job description, like Oracle or Salesforce. Being able to discuss your experience with these tools will show that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Since the role involves supporting various internal and external customers, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved issues or improved customer satisfaction.
✨Highlight Your Administrative Experience
Be ready to talk about your experience in high-volume administrative tasks, especially updating records and creating invoices. Bring specific examples that demonstrate your attention to detail and efficiency.
✨Emphasise Continuous Improvement
Molecular Devices values continuous improvement, so think of instances where you contributed to process enhancements in previous roles. Discussing your proactive approach will resonate well with the interviewers.