Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and support store performance in a vibrant retail environment.
- Company: Join a friendly team dedicated to creating amazing shopping experiences.
- Benefits: Earn £10.00 - £12.21/hour, enjoy staff discounts, and access great training.
- Why this job: Be part of a dynamic team where your passion for helping others shines.
- Qualifications: No experience needed; just bring your enthusiasm and communication skills.
- Other info: Flexible hours with plenty of opportunities for career growth.
The predicted salary is between 10 - 12 £ per hour.
We’re looking for a friendly and customer-focused Customer Service Assistant to join our team. This is a key role in creating an exceptional shopping experience for our customers. If you’re passionate about retail, enjoy helping people, and thrive in a fast-paced environment, we’d love to hear from you.
About The Role
- Contract: Permanent
- Hours: Part-time
- Hours of Work: 6 Hours per week, working Sunday
As a Customer Service Assistant, you’ll play an important part in maximising store performance by delivering outstanding service and supporting the presentation and availability of products. From assisting with stock management to offering knowledgeable advice, you’ll ensure every interaction reflects our values: Customer First, Honest, Committed, Knowledgeable, Courageous, and Innovative.
Key responsibilities include:
- Delivering excellent customer service that is friendly, respectful, and solution-focused
- Supporting the store team in maximising sales opportunities through product knowledge
- Taking ownership of a designated department and driving sales through merchandising and promotions
- Reviewing stock levels and adjusting seasonally to meet customer needs
- Processing goods inwards and maintaining stock file accuracy
- Ensuring visual merchandising standards are met and the store is well-presented
- Becoming proficient in cash handling and following company procedures
- Working in line with health & safety guidelines and GDPR compliance
About You
- No previous experience required, full training will be provided
- Strong retail disciplines and a passion for customer service
- Good IT skills and ability to manage systems accurately
- Awareness of Health & Safety and GDPR compliance
- Excellent communication and interpersonal skills
- Confident, enthusiastic, and approachable attitude
- Ability to work under pressure and manage multiple priorities
- Flexible and adaptable to meet the needs of the business
You’ll be proactive, approachable, and solution-focused, with a team-oriented attitude. A passion for delivering outstanding customer service and supporting store success is key.
What We Offer
- Scottish Widows contributory pension – company will match up to 5%
- Up to 25% staff discount in store
- Free parking on site
- 33 days of annual leave, including bank holidays (pro-rated for part-time staff)
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
Customer Service Assistant in Thirsk employer: Mole Valley Farmers
Contact Detail:
Mole Valley Farmers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Thirsk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and what they stand for. This way, you can show them that you're not just another candidate but someone who genuinely aligns with their mission.
✨Tip Number 2
Practice makes perfect! Try role-playing common customer service scenarios with a friend or family member. This will help you feel more confident and prepared to handle any tricky questions during the interview.
✨Tip Number 3
Be yourself! When you’re in the interview, let your personality shine through. They want to see how you’d fit into their team, so don’t be afraid to show your enthusiasm for helping customers and working in retail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t miss out on this opportunity to kickstart your career in customer service!
We think you need these skills to ace Customer Service Assistant in Thirsk
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping customers shine through. We want to see that you genuinely care about creating a great shopping experience and are excited about the role!
Highlight Relevant Skills: Even if you don’t have direct experience, think about skills that relate to customer service. Mention your communication skills, ability to work under pressure, or any retail knowledge you might have. We love a proactive attitude!
Be Yourself: We’re looking for friendly and approachable individuals, so don’t be afraid to let your personality come through in your application. A touch of authenticity can make you stand out from the crowd!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mole Valley Farmers
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the company's values: Customer First, Honest, Committed, Knowledgeable, Courageous, and Innovative. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your potential employer that you're a great fit for their team.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant, your ability to connect with customers is crucial. Prepare specific examples of how you've provided excellent service in the past. Whether it’s resolving a complaint or going the extra mile for a customer, having these stories ready will help you stand out during the interview.
✨Demonstrate Your Adaptability
Retail can be fast-paced and unpredictable, so it's important to show that you can handle pressure and adapt to changing situations. Think of times when you've successfully managed multiple priorities or adapted to new challenges, and be ready to share those experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the team dynamics, training opportunities, or how success is measured in the Customer Service Assistant role. Thoughtful questions can leave a lasting impression on your interviewer.