At a Glance
- Tasks: Pick and pack online orders accurately to ensure a smooth shopping experience.
- Company: Join a dynamic retail team focused on e-commerce success.
- Benefits: Competitive pay, generous discounts, free parking, and 33 days of leave.
- Other info: Great training and career progression opportunities await you!
- Why this job: Be part of a fast-paced environment where your efforts directly impact customer satisfaction.
- Qualifications: Retail or warehousing experience is a plus, but enthusiasm and attention to detail matter most.
We’re looking for a detail-oriented and enthusiastic Stock Team Member (Ecommerce) to support our online order fulfilment operations. This is a hands-on role where you’ll help ensure customer orders are picked accurately and efficiently, contributing to a smooth and positive online shopping experience. Orders are picked across the store, including the yard and feed store, requiring a flexible and proactive approach.
Application Deadline: 30 August 2026
Department: Retail
Location: South Molton
Compensation: £10.85 - £12.71 / hour
About The Role:
- Contract: Permanent
- Hours: Part-time
- Hours of Work: Average of 28 hours per week, working 6:00am–12:00pm (excluding Wednesdays), including every other weekend from 8:00am–12:00pm
As a Stock Team Member supporting E-commerce, you will work closely with the Assistant Retail Manager to fulfil customer online orders. You will also work alongside the Stock Administration Team to participate in stock-taking activities and assist with the investigation of any stock discrepancies. As part of our multi-skilled workforce, you will receive training on our till system, enabling you to assist customers and provide a high standard of Customer service when required.
Key responsibilities include:
- Accurately picking customer orders for timely dispatch
- Maintaining clear and accurate records in the system
- Communicating with Retail Manager regarding shortages
- Following best practices and UFAS statutory regulations
- Supporting health and safety procedures and maintaining a clean, organised packing area
- Supporting with stock taking and stock accuracy
- Supporting the Customer Experience Team, working on the tills to help maintain high Customer Service, throughout busy periods.
About You:
- Experience in retail, warehousing, or ecommerce fulfilment (preferred but not essential)
- Good communication and interpersonal skills
- Strong attention to detail and ability to follow processes accurately
- Good IT skills and confidence using systems
- Ability to work under pressure and manage multiple tasks
- Awareness of Data Protection / GDPR and Health & Safety standards
You’ll be friendly, self-motivated, and adaptable, with a commitment to delivering high-quality service in a fast-paced environment.
What We Offer:
- Scottish Widows contributory pension – company will match up to 5%
- Up to 25% colleague discount in store
- Free parking on site
- 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
- Comprehensive colleague benefits
- Enhanced Family Leave Policies
Stock Team Member in South Molton employer: Mole Valley Farmers
Mole Valley Farmers is an excellent employer, offering a supportive work culture that values teamwork and customer satisfaction. Employees benefit from a permanent contract, a contributory pension, and exclusive colleague discounts, all while working in a vibrant store environment in Bawdrip. With opportunities for personal growth and development, this role is perfect for those looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Team Member in South Molton
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Mole Valley Farmers, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Mole Valley Farmers that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Mole Valley Farmers will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Mole Valley Farmers and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Mole Valley Farmers
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Mole Valley Farmers, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Mole Valley Farmers!
