At a Glance
- Tasks: Lead a dynamic retail team and drive sales while delivering excellent customer service.
- Company: Join a vibrant retail environment in Redhill with a focus on teamwork and growth.
- Benefits: Earn £13.25 per hour, enjoy discounts, and access great training and development.
- Other info: Flexible hours, career progression, and a supportive team culture await you.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Experience in retail supervision and a passion for customer service.
The predicted salary is between 13.25 - 13.25 £ per hour.
We’re looking for a proactive and customer-focused Retail Supervisor to join our team in Redhill. This is a fantastic opportunity for someone who enjoys leading from the front, supporting a team, and making a real impact in a busy, hands‑on retail environment.
Application Deadline: 31 August 2026
Department: Retail
Location: Redhill
Compensation: £13.25 per hour
About The Role
Contract: Permanent
Hours: Part‑time, 32 hours per week, working 4 days out of 7 on a rota basis
Key Responsibilities:
- Supporting the Store Manager in delivering annual sales budgets and business plans
- Driving sales through effective merchandising and stock control
- Leading daily team organisation, rotas, and task delegation
- Coaching and motivating colleagues to achieve targets and deliver excellent service
- Handling customer queries and complaints professionally
- Ensuring compliance with health & safety policies and company procedures
- Acting as Duty Manager and keyholder when required
Due to the store’s location, public transport options are limited, so you will need a reliable way to travel to and from work. Free on‑site parking is available.
About You
- Proven experience in a supervisory role within a retail or customer-facing environment
- Strong understanding of retail operations, including stock control and customer service
- Skilled in problem-solving and prioritising under pressure
- Excellent communication and interpersonal skills to lead and engage colleagues
- Flexible and adaptable, with a commitment to continuous improvement and team success
- A natural leader with a customer‑first mindset and a passion for delivering outstanding service
- AMTRA qualification (or willingness to work towards it) is essential.
Once qualified, you will receive an additional monthly payment in recognition of this specialist skillset and the important service it enables you to provide to our customers.
What We Offer:
- Scottish Widows contributory pension – company will match up to 5%
- Up to 25% colleague discount in store
- Free parking on site
- 33 days of annual leave, including bank holidays (pro‑rated for part‑time colleagues)
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
- Comprehensive colleague benefits
- Enhanced Family Leave Policies
We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.
Retail Supervisor in Redhill employer: Mole Valley Farmers
Mole Valley Farmers is an excellent employer, offering a supportive work culture that values teamwork and customer satisfaction. Employees benefit from a permanent contract, a contributory pension, and exclusive colleague discounts, all while working in a vibrant store environment in Bawdrip. With opportunities for personal growth and development, this role is perfect for those looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Redhill
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Mole Valley Farmers, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Supervisor in Redhill
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Mole Valley Farmers that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Mole Valley Farmers will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Mole Valley Farmers and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Mole Valley Farmers
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Mole Valley Farmers, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Mole Valley Farmers!
