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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure every customer has an exceptional shopping experience.
- Company: Join a vibrant retail environment focused on customer satisfaction and team success.
- Benefits: Enjoy a competitive salary, generous staff discount, and 33 days of annual leave.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Experience in retail supervision and a passion for outstanding customer service.
- Other info: Flexible part-time hours with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for a proactive and customer-focused Store Supervisor to help lead our team and deliver outstanding results. This is a hands‑on role where you’ll support the Store Manager and Assistant Manager in day-to-day operations, inspire colleagues, and ensure every customer enjoys an exceptional experience. If you’re passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you.
About The Role
- Contract: Temporary 9-12 months
- Hours: Part‑time
- Hours of Work: 32 Hours per week, working 4 out of 7 days, every other weekend
As Store Supervisor, you’ll play a key role in driving store performance, maintaining high standards, and supporting team development. You’ll lead by example, create a positive and solution‑focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous.
Key responsibilities include:
- Supporting the Store Manager in delivering annual sales budgets and business plans
- Driving sales through effective merchandising and stock control
- Leading daily team organisation, rotas, and task delegation
- Coaching and motivating colleagues to achieve targets and deliver excellent service
- Handling customer queries and complaints professionally
- Ensuring compliance with health & safety policies and company procedures
- Acting as Duty Manager and keyholder when required
About You
- Proven experience in a supervisory role within a retail or customer-facing environment
- Strong understanding of retail operations, including stock control and customer service
- Skilled in problem‑solving and prioritising under pressure
- Excellent communication and interpersonal skills to lead and engage colleagues
- Flexible and adaptable, with a commitment to continuous improvement and team success
- A natural leader with a customer-first mindset and a passion for delivering outstanding service
What We Offer
- Scottish Widows contributory pension – company will match up to 5%
- Up to 25% staff discount in store
- Free parking on site
- 33 days of annual leave, including
Store Supervisor in London employer: Mole Valley Farmers
Contact Detail:
Mole Valley Farmers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the store and its values. This will help you connect with the team and show that you're genuinely interested in being part of their customer-first approach.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or solved a problem under pressure. Being able to share these stories will demonstrate your capability as a Store Supervisor.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. This reflects your understanding of retail standards and your commitment to delivering outstanding service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Store Supervisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Store Supervisor role. Highlight your supervisory experience and any achievements in retail that show you can drive sales and lead a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for retail and how you embody our values. Share specific examples of how you've motivated teams or handled customer queries effectively.
Showcase Your Leadership Skills: As a Store Supervisor, leadership is key. In your application, mention instances where you've led a team or improved store performance. We want to see how you inspire others and create a positive environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Mole Valley Farmers
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Store Supervisor role. Familiarise yourself with the key responsibilities and how they align with your experience. This will help you articulate how you can contribute to driving store performance and supporting the team.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your ability to create a positive environment and inspire colleagues to achieve targets.
✨Demonstrate Customer Focus
Since this role is all about delivering exceptional customer experiences, be ready to discuss how you've handled customer queries and complaints in the past. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the Store Supervisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
