Application Deadline: 6 September 2026
Department: Alternative Feeds & Blends
Location: Launceston
Description
We’re looking for a detail-oriented and customer-focused individual to join our team as an Alternative Feeds Administrator. If you enjoy working in a fast-paced environment, are highly organised, and take pride in delivering great service, this role offers a fantastic opportunity to support a key part of our business. You’ll be part of a collaborative team that supports British agriculture and works together across departments to deliver high standards and shared success.
About The Role
Contract: Temporary (12 months)
Hours: Full-time
Hours of Work: 40 Hours per week, working Monday to Friday
As an Alternative Feeds Administrator, you’ll support the day-to-day operations of the Alternative Feeds Trading team. You’ll help manage customer contracts, process orders, coordinate deliveries, and maintain accurate records. This is a varied role that combines administrative precision with customer service and teamwork.
Key Responsibilities
- Being the first point of contact for customers, delivering friendly and professional support
- Responding to enquiries with clarity, empathy, and a solution-focused mindset
- Supporting monthly customer contract call-outs and coordinating orders for Buckets and Blocks
- Processing call-offs and managing sales and purchase contracts using internal systems
- Liaising with suppliers and transport providers to ensure smooth delivery operations
- Maintaining accurate customer records and contract details
- Supporting contract administration and contributing to efficient workflows
About You
- Proven experience in an administrative or customer service role
- Strong communication skills with a clear and approachable style
- Confident using Microsoft Office, especially Excel and Word
- Excellent attention to detail and numerical accuracy
- Comfortable learning new systems and managing multiple tasks
- Friendly, proactive, and committed to delivering great service
- A collaborative team player who also works well independently
What We Offer
- Scottish Widows contributory pension – company will match up to 5%
- Up to 25% colleague discount in store
- Free parking on site
- 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
- Comprehensive colleague benefits
- Enhanced Family Leave Policies
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Alternative Feeds Administrator in Launceston employer: Mole Valley Farmers
Mole Valley Farmers is an excellent employer, offering a supportive work culture that prioritises teamwork and customer service in the vibrant community of Frome. Employees benefit from comprehensive training, opportunities for growth within the company, and a commitment to safety and well-being, making it a rewarding place to develop your career while contributing to a welcoming store environment.
