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- Tasks: Deliver exceptional customer service and create engaging displays in a retail environment.
- Company: Join a passionate team at Mole Country Stores, focused on putting farmers first.
- Benefits: Enjoy a generous staff discount, pension scheme, and 33 days holiday.
- Other info: Great training and career progression opportunities await you!
- Why this job: Be part of a friendly team and make a real difference in customer experiences.
- Qualifications: A positive attitude and a passion for retail or agriculture are essential.
Contract: Permanent
Hours: Part‑time
Hours of Work: 23 Hours per week, working on a rota basis
Location: Worksop, England, United Kingdom
Are you passionate about retail / agriculture and enjoy talking to people? If so, we’d love you to join our team at Worksop and play a part in putting the farmer at the heart of everything we do!
What it takes to be a Customer Service Assistant at Mole Country Stores: Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging, motivated in everything you do and are knowledgeable about our products. We’ll teach you the rest!
What You Will Be Doing:
- The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing or responding to all customer requests in a helpful and efficient manner.
What’s In It For You:
- Scottish Widows contributory Pension – company will match up to 5%
- Up to 25% staff discount in store
- Free parking on site
- 33 days holiday inclusive of bank holidays
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.
Customer Service Assistant employer: Mole Valley Farmers
Contact Detail:
Mole Valley Farmers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mole Country Stores. Understand their values and what they stand for, especially their focus on putting farmers at the heart of everything. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Customer Service Assistant, you'll be chatting with customers all day. Try role-playing common customer scenarios with a friend or family member. This will boost your confidence and help you nail that engaging attitude they're looking for.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and approachable. First impressions matter, and showing that you care about your appearance can reflect your motivation to provide a fantastic shopping experience.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for retail and agriculture shine through in your application. We want to see how much you enjoy talking to people and helping customers, so share any relevant experiences that highlight this passion!
Be Honest and Authentic: Your honest attitude is what we value most. Don’t be afraid to show your true self in your application. Share your story and let us know what makes you a great fit for the Customer Service Assistant role.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your customer service skills and any experience you have with products similar to ours. This will help us see how you can contribute to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mole Valley Farmers
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products offered by Mole Country Stores. Being knowledgeable about their range will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Showcase Your People Skills
As a Customer Service Assistant, your ability to engage with customers is key. Prepare examples from your past experiences where you’ve successfully interacted with customers or resolved issues. This will demonstrate your confidence and customer-first attitude.
✨Practice Common Interview Questions
Think about questions they might ask, such as how you would handle a difficult customer or what excellent customer service means to you. Practising your answers can help you articulate your thoughts clearly during the interview.
✨Dress for Success
Even though it’s a retail position, dressing smartly can make a great first impression. Aim for a neat and professional appearance that reflects your enthusiasm for the role and respect for the interview process.