Customer Service Assistant

Customer Service Assistant

Newark on Trent Full-Time No home office possible
Mole Valley Farmers

At a Glance

  • Tasks: Deliver exceptional customer service and create engaging displays in a retail environment.
  • Company: Join the friendly team at Mole Country Stores, focused on supporting farmers.
  • Benefits: Enjoy a competitive salary, staff discounts, free parking, and generous holiday allowance.
  • Other info: Flexible part-time hours with excellent training and development support.
  • Why this job: Be part of a team that values customers and offers real career growth opportunities.
  • Qualifications: A positive attitude and a passion for helping customers are essential.

Contract: Temporary

Hours: Part-time

Hours of Work: 20 Hours per week, working Monday to Friday

Location: Newark, On Trent, United Kingdom

Do you love retail / agriculture? Enjoy talking to people? We’d love you to join our team at Mole Country Stores and play a part of putting the farmer at the heart of everything we do!

Requirements:

Your experience tells a story, but your honest attitude speaks louder. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging, motivated in everything you do, and knowledgeable about our products.

What You Will Be Doing:

The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing or responding to all customer requests in a helpful and efficient manner.

What’s In It For You:

  • Scottish Widows contributory Pension – company will match up to 5%
  • Up to 25% staff discount in store
  • Free parking on site
  • 33 days holiday inclusive of bank holidays
  • Excellent training and development opportunities
  • Plenty of career progression opportunities
  • Life Assurance
  • Employee Assistance Programme with Retail Trust

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.

Customer Service Assistant employer: Mole Valley Farmers

At Mole Country Stores, we pride ourselves on creating a supportive and engaging work environment where our Customer Service Assistants can thrive. With excellent training and development opportunities, a generous staff discount, and a contributory pension scheme, we ensure that our employees feel valued and empowered to grow their careers while putting the farmer at the heart of everything we do in Newark-On-Trent.
Mole Valley Farmers

Contact Detail:

Mole Valley Farmers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Mole Country Stores. Understand their values and what they stand for, especially their focus on putting farmers at the heart of everything. This will help you connect with the team and show that you're genuinely interested.

✨Tip Number 2

Practice your customer service skills! Think about scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your engaging and confident attitude.

✨Tip Number 3

Dress the part! Even though it’s a retail position, looking smart and presentable can make a great first impression. It shows that you care about the role and are ready to represent the brand well.

✨Tip Number 4

Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out among the crowd. Don’t miss out!

We think you need these skills to ace Customer Service Assistant

Customer Service
Communication Skills
Engagement Skills
Product Knowledge
Retail Experience
Problem-Solving Skills
Teamwork
Attention to Detail
Motivation
Display Management

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and agriculture. A friendly tone can make a big difference!

Tailor Your Experience: Make sure to highlight any relevant experience that aligns with the role. Whether it’s customer service or product knowledge, we want to know how your background makes you a great fit for our team.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the best candidate for the Customer Service Assistant position.

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to navigate!

How to prepare for a job interview at Mole Valley Farmers

✨Know Your Products

Before the interview, take some time to familiarise yourself with the products offered by Mole Country Stores. Being knowledgeable about their range will not only impress your interviewers but also show that you’re genuinely interested in the role.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your commitment to putting customers first.

✨Engage with Enthusiasm

During the interview, let your personality shine through! Be confident and engaging when answering questions. Remember, they’re looking for someone who can connect with customers, so showing your enthusiasm for the role is key.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture or training opportunities. This shows that you’re not just interested in the job, but also in how you can grow within the company.

Customer Service Assistant
Mole Valley Farmers
Location: Newark on Trent

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