At a Glance
- Tasks: Lead a team, drive sales, and ensure exceptional customer experiences.
- Company: Join a dynamic retail environment focused on customer satisfaction.
- Benefits: Enjoy discounts, pension matching, and generous leave policies.
- Other info: Flexible hours with opportunities for professional development.
- Why this job: Be a key player in a supportive team and grow your career.
- Qualifications: Experience in retail supervision and strong communication skills.
The predicted salary is between 26100 - 31900 £ per year.
We’re looking for a proactive and customer-focused Store Supervisor to help lead our team and deliver outstanding results. This is a hands-on role where you’ll support the Store Manager in day-to-day operations, inspire colleagues, and ensure every customer enjoys an exceptional experience. This role will also include a focus on Agricultural customers and maintaining our CRM system.
About The Role
As Store Supervisor, you’ll play a key role in driving store performance, maintaining high standards, and supporting team development. You’ll lead by example, create a positive and solution-focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous.
Key responsibilities include:
- Supporting the Store Manager in delivering annual sales budgets and business plans
- Driving sales through effective merchandising and stock control
- Leading daily team organisation, rotas, and task delegation
- Coaching and motivating colleagues to achieve targets and deliver excellent service
- Handling customer queries and complaints professionally
- Ensuring compliance with health & safety policies and company procedures
- Acting as Duty Manager and keyholder when required
- Maintaining our CRM system, including daily call outs to our Agricultural customers
- Supporting our delivery team when needed
About You
- Proven experience in a supervisory role within a retail or customer-facing environment
- Strong understanding of retail operations, including stock control and customer service
- Skilled in problem-solving and prioritising under pressure
- Excellent communication and interpersonal skills to lead and engage colleagues
- Flexible and adaptable, with a commitment to continuous improvement and team success
- A natural leader with a customer-first mindset and a passion for delivering outstanding service
What We Offer
- Scottish Widows contributory pension - company will match up to 5%
- Up to 25% colleague discount in store
- Free parking on site
- 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
- Comprehensive colleague benefits
- Enhanced Family Leave Policies
Store Supervisor in Buckingham employer: Mole Valley Farmers
Mole Valley Farmers is an excellent employer, offering a supportive work culture that values teamwork and customer satisfaction. Employees benefit from a permanent contract, a contributory pension, and exclusive colleague discounts, all while working in a vibrant store environment in Bawdrip. With opportunities for personal growth and development, this role is perfect for those looking to make a meaningful impact in their community.
