At a Glance
- Tasks: Deliver outstanding customer service and support a welcoming store environment.
- Company: Join a friendly retail team focused on great service.
- Benefits: Enjoy discounts, pension matching, and excellent training opportunities.
- Other info: Flexible hours with plenty of career progression available.
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 12.71 - 12.71 £ per hour.
We’re looking for a friendly and enthusiastic Customer Care Team Member to join our store team. This is a customer-facing role where you’ll help create a welcoming, solution-focused environment for our members and customers. If you’re passionate about great service and enjoy working as part of a team, we’d love to hear from you.
Schedule
- Working 3 days per week: Sunday, Monday & Tuesday, or Thursday, Friday & Saturday.
Contract: Permanent / Temporary
Hours: Full-time / Part-time
Key Responsibilities
- Deliver consistently outstanding customer service
- Respond to queries promptly and professionally
- Support counter duties with confidence and efficiency
- Answer phone calls in line with company standards
- Assist with stock control and maintain accuracy
Qualifications
- A genuine interest in customer service and retail
- Strong communication and interpersonal skills
- Good IT skills and a willingness to learn new systems
- Ability to work under pressure and manage multiple tasks
- Awareness of Data Protection / GDPR and Health & Safety standards
- Confidence, approachability, and self-motivation with a flexible, team-oriented attitude
- Experience in customer-facing roles is a bonus, but not essential
Benefits
- Scottish Widows contributory pension – company will match up to 5%
- Up to 25% colleague discount in store
- Free parking on site
- 33 days of annual leave, including bank holidays (pro‑rated for part‑time colleagues)
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
- Comprehensive colleague benefits
- Enhanced Family Leave Policies
Application Deadline: 31 July 2026
Department: Retail
Location: Bridgwater
Compensation: £10.85 - £12.71 / hour
Retail - MVF - Customer Care Team Member in Bridgwater employer: Mole Valley Farmers
Join our vibrant team in Bridgwater as a Customer Care Team Member, where we prioritise a supportive and inclusive work culture. With excellent training and development opportunities, alongside generous benefits like a contributory pension and up to 25% store discount, we are committed to fostering your growth and ensuring a rewarding career in retail. Experience the satisfaction of delivering outstanding customer service while enjoying a flexible schedule and a welcoming environment.
