Customer Service Assistant in Billingshurst

Customer Service Assistant in Billingshurst

Billingshurst Full-Time No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and create an inviting shopping experience.
  • Company: Join a friendly team at Mole Valley Farmers in Billingshurst.
  • Benefits: Enjoy a generous staff discount, pension scheme, and 33 days holiday.
  • Why this job: Be part of a supportive environment with great training and career growth.
  • Qualifications: A positive attitude and willingness to learn are key!
  • Other info: Flexible part-time hours perfect for students.

Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging, motivated in everything you do and are knowledgeable about our products. We’ll teach you the rest!

What You Will Be Doing

The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing or responding to all customer requests in a helpful and efficient manner.

Benefits

  • Scottish Widows contributory Pension – company will match up to 5%
  • Up to 25% staff discount in store
  • Free parking on site
  • 33 days holiday inclusive of bank holidays
  • Excellent training and development opportunities
  • Plenty of career progression opportunities
  • Life Assurance
  • Employee Assistance Programme with Retail Trust

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.

Customer Service Assistant in Billingshurst employer: Mole Valley Farmers

Mole Valley Farmers is an exceptional employer, offering a supportive work culture that prioritises customer satisfaction and employee development. With generous benefits such as a contributory pension scheme, substantial staff discounts, and ample opportunities for career progression, our Billingshurst location fosters a rewarding environment where you can thrive while making a positive impact on our customers' shopping experience.
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Contact Detail:

Mole Valley Farmers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant in Billingshurst

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Mole Valley Farmers. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when answering questions about how you'd handle different situations in the store.

✨Tip Number 3

Show off your personality! When you’re in the interview, let your genuine self shine through. Being engaging and confident can make a huge difference in how the interviewers perceive you. Remember, they want someone who can connect with customers!

✨Tip Number 4

Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows that you’re proactive about joining the team.

We think you need these skills to ace Customer Service Assistant in Billingshurst

Customer Service Skills
Communication Skills
Product Knowledge
Engagement Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Adaptability
Sales Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and how you can contribute to a fantastic shopping experience.

Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service. We love seeing how your past roles have prepared you for this position, so connect the dots for us and show why you're the perfect fit!

Be Honest and Engaging: Remember, your honest attitude speaks louder than anything else. Be genuine in your application and share examples of how you've put customers first in previous roles. We appreciate authenticity!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Mole Valley Farmers

✨Know Your Products

Before the interview, take some time to familiarise yourself with the products that Mole Valley Farmers offers. Being knowledgeable about their range will not only impress your interviewers but also show that you're genuinely interested in providing a fantastic shopping experience.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you’ve gone above and beyond for customers. Whether it’s resolving an issue or creating a memorable shopping experience, having specific stories ready will demonstrate your commitment to customer service.

✨Engage with Confidence

During the interview, be confident and engaging. Smile, maintain eye contact, and use positive body language. This will help convey your enthusiasm for the role and your ability to connect with customers, which is key for a Customer Service Assistant.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re serious about the position and eager to learn more about the company.

Customer Service Assistant in Billingshurst
Mole Valley Farmers
Location: Billingshurst

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