Store Supervisor in Basingstoke

Store Supervisor in Basingstoke

Basingstoke Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, drive sales, and ensure exceptional customer experiences.
  • Company: Join a vibrant retail environment focused on growth and teamwork.
  • Benefits: Enjoy a generous staff discount, pension scheme, and 33 days of leave.
  • Why this job: Make a real impact in retail while developing your leadership skills.
  • Qualifications: Experience in retail supervision and a passion for customer service.
  • Other info: Great opportunities for career progression and personal development.

The predicted salary is between 28800 - 43200 Β£ per year.

We are looking for a proactive and customer-focused Store Supervisor to help lead our team and deliver outstanding results. This is a hands-on role where you will support the Store Manager and Assistant Manager in day-to-day operations, inspire colleagues, and ensure every customer enjoys an exceptional experience. If you are passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we would love to hear from you.

As Store Supervisor, you will play a key role in driving store performance, maintaining high standards, and supporting team development. You will lead by example, create a positive and solution-focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous.

Responsibilities
  • Supporting the Store Manager in delivering annual sales budgets and business plans
  • Driving sales through effective merchandising and stock control
  • Leading daily team organisation, rotas, and task delegation
  • Coaching and motivating colleagues to achieve targets and deliver excellent service
  • Handling customer queries and complaints professionally
  • Ensuring compliance with health & safety policies and company procedures
  • Acting as Duty Manager and keyholder when required
Qualifications & Experience
  • Proven experience in a supervisory role within a retail or customer-facing environment
  • Strong understanding of retail operations, including stock control and customer service
  • Skilled in problem-solving and prioritising under pressure
  • Excellent communication and interpersonal skills to lead and engage colleagues
  • Flexible and adaptable, with a commitment to continuous improvement and team success
  • A natural leader with a customer-first mindset and a passion for delivering outstanding service
Benefits
  • Scottish Widows contributory pension – company will match up to 5%
  • Up to 25% staff discount in store
  • Free parking on site
  • 33 days of annual leave, including bank holidays (pro-rated for part-time staff)
  • Excellent training and development opportunities
  • Plenty of career progression opportunities
  • Life Assurance
  • Employee Assistance Programme with Retail Trust

Store Supervisor in Basingstoke employer: Mole Valley Farmers

Join our dynamic team as a Store Supervisor, where you'll not only lead and inspire your colleagues but also enjoy a supportive work culture that prioritises employee growth and development. With benefits like a generous pension scheme, substantial staff discounts, and ample annual leave, we ensure that our employees feel valued and motivated. Located in a vibrant retail environment, this role offers the chance to make a meaningful impact while enjoying excellent training opportunities and a commitment to continuous improvement.
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Contact Detail:

Mole Valley Farmers Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Store Supervisor in Basingstoke

✨Tip Number 1

Get to know the company inside out! Research their values, mission, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate – you’re genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Store Supervisor role, especially around customer service and team leadership.

✨Tip Number 3

Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and showing you care about your appearance reflects your commitment to the role.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Store Supervisor in Basingstoke

Customer Focus
Team Leadership
Sales Performance Management
Merchandising Skills
Stock Control
Coaching and Mentoring
Problem-Solving Skills
Communication Skills
Interpersonal Skills
Flexibility and Adaptability
Commitment to Continuous Improvement
Retail Operations Knowledge
Conflict Resolution
Time Management

Some tips for your application 🫑

Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've made a positive impact in previous roles and why you're excited about the Store Supervisor position with us.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your relevant experience. Use keywords from the job description to show that you understand what we're looking for and how you fit the bill.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This helps us see your potential quickly!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at Mole Valley Farmers

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Store Supervisor. Familiarise yourself with key tasks like driving sales, managing stock control, and coaching team members. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.

✨Showcase Your Leadership Skills

As a Store Supervisor, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to create a positive environment and how you can contribute to team development.

✨Prepare for Customer Scenarios

Customer service is at the heart of this role. Think of specific situations where you've handled customer queries or complaints effectively. Be ready to discuss how you prioritise customer satisfaction and maintain high standards, as this will resonate well with the interviewers.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the store's current challenges, team dynamics, or future goals. This shows your genuine interest in the position and helps you assess if the company aligns with your values and career aspirations.

Store Supervisor in Basingstoke
Mole Valley Farmers
Location: Basingstoke

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