At a Glance
- Tasks: Lead a retail team, drive sales, and create an exceptional customer experience.
- Company: Join a passionate team dedicated to making a difference in the agricultural community.
- Benefits: Generous leave, pension matching, discounts, and career progression opportunities.
- Other info: Dynamic role with potential for early closure, so apply quickly!
- Why this job: Be a visible leader and inspire your team while impacting the local community.
- Qualifications: Experience in retail leadership and strong communication skills required.
We’re looking for a confident, hands-on Branch Manager to lead our retail team. This is a high-impact leadership role where you’ll take full ownership of the store’s performance, inspire your team, and deliver an exceptional customer experience. If you’re passionate about rural retailing, people, and making a difference in the agricultural community, we’d love to hear from you.
About The Role
Contract: Permanent
Hours: Full-time
Hours of Work: 42.5 hours per week, working Monday to Friday
As Branch Manager, you’ll be a visible and inspirational leader, responsible for driving commercial success and creating a welcoming, solution-focused environment for customers and colleagues. You’ll lead a high-performing team, manage store operations, work closely with the Field Sales Team, and build strong relationships across the business and local community.
Key responsibilities include:
- Leading the store to deliver strong sales and margin performance
- Championing high standards throughout the site
- Recruiting, coaching, and developing team members
- Managing stock integrity, store audits, and financial controls
- Ensuring compliance with health & safety and company policies
- Building strong relationships with customers, colleagues, and the wider community
- Ensuring compliance with transport legislation, company policies, and health & safety standards
- Delivering safe, efficient, and customer-focused transport operations
About You
- Proven experience in a leadership role within retail or a customer-facing environment
- Strong understanding of retail operations, including sales, stock control, and customer service
- Excellent communication, negotiation, and influencing skills
- Confidence in interpreting financial data and managing budgets
- A strategic thinker who inspires and motivates others
- A customer-first mindset and a passion for delivering outstanding service
- Flexible, adaptable, and proactive with a solution-focused approach
- Resilient and confident in managing challenges
What We Offer
- Scottish Widows contributory pension – company will match up to 5%
- Up to 25% colleague discount in store
- Free parking on site
- 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
- Comprehensive colleague benefits
- Enhanced Family Leave Policies
We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.
Branch Manager in Shepton Mallet employer: Mole Valley Farmers Limited
Join our dynamic team at Dartmoor House Head Office as a Merchandise Planning Support Administrator, where you'll thrive in a supportive and inclusive work culture that prioritises accuracy and continuous improvement. With excellent training and development opportunities, alongside generous benefits such as a contributory pension and up to 25% colleague discount, we are committed to your professional growth and well-being, making this an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Mole Valley Farmers Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Shepton Mallet
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Mole Valley Farmers Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Mole Valley Farmers Limited!
We think you need these skills to ace Branch Manager in Shepton Mallet
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Mole Valley Farmers Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Mole Valley Farmers Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Mole Valley Farmers Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Mole Valley Farmers Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
