At a Glance
- Tasks: Deliver amazing customer experiences and assist with product displays.
- Company: Join a passionate team at Mole Country Stores, focused on retail and agriculture.
- Benefits: Enjoy competitive pay, staff discounts, free parking, and generous holiday allowance.
- Other info: Great training, career progression, and a supportive work environment await you.
- Why this job: Be part of a team that puts farmers first and makes a real difference.
- Qualifications: A friendly attitude and a passion for customer service are key.
Please switch to a desktop device before starting your application.
Contract: Permanent
Hours: Part-time
Hours of Work: 20 Hours per week, working Thursday, Friday and Saturday
Do you love retail/agriculture? Enjoy talking to people? If so, we’d love you to join our team at Salisbury and play a part in putting the farmer at the heart of everything we do!
What it takes to be a Customer Service Assistant at Mole Country Stores:
- Your experience tells a story, but your honest attitude speaks louder still.
- We want you to put customers first and provide a fantastic shopping experience.
- You’ll be confident and engaging, motivated in everything you do and are knowledgeable about our products.
- We’ll teach you the rest!
What you will be doing:
- The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing or responding to all customer requests in a helpful and efficient manner.
What’s in it for you:
- You can expect to work as part of a great team with opportunities for training and development.
- We’re offering a competitive salary and benefits package.
- Scottish Widows contributory Pension – company will match up to 5%
- Up to 25% staff discount in store
- Free parking on site
- 33 days holiday inclusive of bank holidays
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.
Customer Service Assistant in Salisbury employer: Mole Valley Farmers Limited
Mole Country Stores is an exceptional employer that prioritises a supportive and engaging work environment for its Customer Service Assistants in Salisbury. With a strong focus on employee development, competitive benefits including a generous pension scheme and staff discounts, as well as a commitment to putting the farmer at the heart of everything we do, we offer a fulfilling career path in retail and agriculture. Join our team and enjoy a culture that values your contributions while providing ample opportunities for growth and progression.
Contact Details:
Mole Valley Farmers Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Salisbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mole Country Stores. Understand their values and what they stand for, especially their focus on putting farmers at the heart of everything. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Customer Service Assistant, you'll be chatting with customers all day. Try role-playing with a friend or family member to get comfortable with common customer scenarios. The more confident you are in engaging with others, the better!
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Let us know why you love retail and agriculture, and how you can contribute to creating a fantastic shopping experience for customers.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement about the role can set you apart. It shows initiative and keeps you fresh in their minds as they review candidates.
We think you need these skills to ace Customer Service Assistant in Salisbury
Some tips for your application 🫡
Get to Know Us:Before you start your application, take a moment to explore our website and get familiar with what we do. Understanding our values and mission will help you tailor your application to show how you fit into our team.
Show Your Personality:We love a friendly and engaging attitude! When writing your application, let your personality shine through. Share your passion for retail and agriculture, and don’t be afraid to show us why you’d be a great fit for our team.
Highlight Relevant Experience:Your experience is important, so make sure to highlight any previous roles that relate to customer service or retail. Even if it’s not directly in the field, any experience where you’ve interacted with customers can be valuable!
Keep It Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate well-structured applications that are easy to read. Remember, we’re looking for someone who can communicate effectively with our customers!
How to prepare for a job interview at Mole Valley Farmers Limited
✨Know Your Products
Familiarise yourself with the products offered by Mole Country Stores. Being knowledgeable about their range will not only impress your interviewers but also show that you’re genuinely interested in the role and ready to provide customers with the best service.
✨Showcase Your People Skills
As a Customer Service Assistant, your ability to engage with customers is key. Prepare examples of how you've successfully interacted with customers in the past, whether it’s resolving issues or creating a positive shopping experience. This will demonstrate your confidence and engaging nature.
✨Emphasise Teamwork
Mole Country Stores values teamwork, so be ready to discuss your experiences working in a team. Share specific instances where you collaborated with others to achieve a common goal, highlighting your motivation and commitment to contributing positively to the team.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your enthusiasm for the role and helps you understand more about the company culture and expectations. Consider asking about training opportunities or how success is measured in the role.
