At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure exceptional customer experiences.
- Company: Join a vibrant retail environment focused on growth and teamwork.
- Benefits: Enjoy discounts, free parking, generous leave, and career development opportunities.
- Other info: Must have reliable transport as the location is not public transport accessible.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Experience in retail supervision and strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
We’re looking for a proactive and customer-focused Store Supervisor to help lead our team and deliver outstanding results. This is a hands-on role where you’ll support the Store Manager and Assistant Manager in day-to-day operations, inspire colleagues, and ensure every customer enjoys an exceptional experience. If you’re passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you.
About The Role
- Contract: Permanent
- Hours: Part-time
- Hours of Work: 32 Hours Per Week, working on a rota basis
As Store Supervisor, you’ll play a key role in driving store performance, maintaining high standards, and supporting team development. You’ll lead by example, create a positive and solution-focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous.
Key responsibilities include:
- Supporting the Store Manager in delivering annual sales budgets and business plans
- Driving sales through effective merchandising and stock control
- Leading daily team organisation, rotas, and task delegation
- Coaching and motivating colleagues to achieve targets and deliver excellent service
- Handling customer queries and complaints professionally
- Ensuring compliance with health & safety policies and company procedures
- Acting as Duty Manager and keyholder when required
Please note this role is based at a site that is not accessible via public transport, so you will need to ensure you have a reliable way to travel to and from work.
About You
- Proven experience in a supervisory role within a retail or customer-facing environment
- Strong understanding of retail operations, including stock control and customer service
- Skilled in problem-solving and prioritising under pressure
- Excellent communication and interpersonal skills to lead and engage colleagues
- Flexible and adaptable, with a commitment to continuous improvement and team success
- A natural leader with a customer-first mindset and a passion for delivering outstanding service
What We Offer
- Scottish Widows contributory pension – company will match up to 5%
- Up to 25% colleague discount in store
- Free parking on site
- 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
- Comprehensive colleague benefits
- Enhanced Family Leave Policies
Store Supervisor in Redhill employer: Mole Valley Farmers Limited
Join our dynamic team as a Store Supervisor, where you'll not only lead and inspire your colleagues but also enjoy a supportive work culture that prioritises employee growth and development. With excellent training opportunities, a generous colleague discount, and a commitment to work-life balance through enhanced family leave policies, we ensure that every team member feels valued and empowered to make a meaningful impact in a fast-paced retail environment. Located in a site with free parking, we offer a unique advantage for those who prefer a convenient commute.
Contact Details:
Mole Valley Farmers Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor in Redhill
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you walk into that interview, you can show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for a Store Supervisor role, like how you’d handle customer complaints or motivate your team. The more you practice, the more confident you’ll feel!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you’re serious about the role and ready to lead by example, just like you would as a Store Supervisor.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Supervisor in Redhill
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your love for retail shine through! Share specific experiences that highlight your customer-focused mindset and how you've made a positive impact in previous roles.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities mentioned in the job description. Use examples from your past that demonstrate your skills in driving sales, team leadership, and problem-solving.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through while keeping it professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mole Valley Farmers Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Store Supervisor role. Familiarise yourself with the key responsibilities and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your ability to inspire colleagues and create a positive work environment, as this is crucial for the role.
✨Prepare for Customer Scenarios
Expect questions about handling customer queries and complaints. Think of specific situations where you've turned a negative experience into a positive one. This will demonstrate your customer-first mindset and problem-solving skills, which are essential for this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's current challenges or how success is measured for the Store Supervisor role. This shows your enthusiasm and commitment to making a real impact in the team.