At a Glance
- Tasks: Support farming customers with product info, order processing, and seasonal campaigns.
- Company: Join a friendly team at Mole Country Stores, dedicated to rural communities.
- Benefits: Enjoy flexible hours, discounts, pension contributions, and 33 days of annual leave.
- Other info: Great training and career progression opportunities await you!
- Why this job: Make a real difference in agriculture while building relationships and gaining experience.
- Qualifications: Passion for farming, strong communication skills, and a customer-first mindset.
The predicted salary is between 11.7 - 14.3 £ per hour.
We’re looking for a friendly, customer‑focused Farm Sales Support Advisor to join our central Farm Sales Support team. This is a key role supporting our farming customers, Mole Country Stores colleagues, and external sales teams. If you’re passionate about agriculture, enjoy helping people, and want to play an important part in keeping our rural customers connected to the products and advice they need, we’d love to hear from you.
About The Role
Contract: Permanent
Hours: Part time
Hours of Work: 16 hours per week, working Thursday & Friday
As a Farm Sales Support Advisor, you’ll provide warm, knowledgeable support to customers and colleagues across the business. From helping with pricing and product information to processing orders and supporting seasonal campaigns, you’ll make sure every customer receives an honest, efficient and positive experience. You’ll work closely with Store Managers, Product Managers, Retail teams and Agri Sales colleagues to ensure a seamless service and strong communication across all channels.
Key responsibilities include:
- Offering friendly, helpful and knowledgeable support to customers, stores and external sales colleagues
- Handling a wide range of enquiries including pricing, stock, product details, and general customer questions
- Processing customer orders accurately and keeping systems updated
- Supporting seasonal and tactical sales campaigns across key product areas such as livestock, arable, equine, silage and fencing
- Making outbound calls when appropriate to share product information or campaign updates
- Identifying opportunities to support underperforming product categories or branches
- Sharing insights on customer needs, competitor trends and product performance with the wider team
- Supporting administration and logistics activity as needed
About You
- Knowledge of farming or the wider countryside marketplace
- Confident communicator who can build positive relationships across teams and levels
- Strong IT skills with high attention to detail and accuracy
- Able to manage multiple tasks and deadlines
- Flexible, adaptable, and eager to learn
- A natural helper with a customer‑first mindset
- Positive, proactive and able to use your initiative
What We Offer
- Scottish Widows contributory pension – company will match up to 5%
- Up to 25% colleague discount in store
- Free parking on site
- 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
- Comprehensive colleague benefits
- Enhanced Family Leave Policies
We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.
Farm Sales Support in Darlington employer: Mole Valley Farmers Limited
Join our dynamic team at Dartmoor House Head Office as a Merchandise Planning Support Administrator, where you'll thrive in a supportive and inclusive work culture that prioritises accuracy and continuous improvement. With excellent training and development opportunities, alongside generous benefits such as a contributory pension and up to 25% colleague discount, we are committed to your professional growth and well-being, making this an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Mole Valley Farmers Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Farm Sales Support in Darlington
✨Get Your Hands Dirty in the Community
Nothing beats on-the-ground experience when it comes to agriculture. Volunteer at local farms or join community gardening projects to meet industry folks. They often have inside info on part-time gigs that might not even be advertised yet!
✨Tap Into Agriculture Networks
Join local agricultural societies or online forums specific to your area. These communities are goldmines for part-time opportunities and can connect you with farmers and organisations looking for helping hands.
✨Seasonal Availability Is Key
Make sure you know when the busy seasons are! Many farms ramp up hiring during planting and harvest times. Keep an eye out for those windows and shoot your applications off early through our website to increase your chances.
✨Show Off Your Passion!
Bring your enthusiasm to the table. During interviews or interactions, share any relevant coursework or experiences you’ve had in agriculture. Whether it’s a school project or a home garden, showing that you're keen can set you apart when competing for that part-time role with Mole Valley Farmers Limited.
We think you need these skills to ace Farm Sales Support in Darlington
Some tips for your application 🫡
Highlight Relevant Experience:In your CV, make sure to shine a light on any agriculture-related experience you've got, whether it's from coursework, volunteer work, or hands-on jobs. Don't forget about specific skills like crop management or knowledge of sustainable practices; those are real winners for Mole Valley Farmers Limited!
Show Off Your Passion:In your cover letter, let your enthusiasm for agriculture come through! Talk about why you're passionate about working in this field and what makes you excited about the opportunity at Mole Valley Farmers Limited. We love hearing personal stories that connect you to the agriculture world!
Tailor Your Application:Avoid the one-size-fits-all approach. Make sure to tailor your CV and cover letter for the part-time role at Mole Valley Farmers Limited. This might mean adjusting the wording to reflect the specific tasks and responsibilities mentioned in the job listing, ensuring you clearly fit the bill.
Include Certifications or Courses:If you have any relevant certifications or courses related to agriculture, make sure to include those! Whether it's a short course in sustainable farming or a certification in organic agriculture, these can really boost your application. It shows you're dedicated to the field and continuously learning!
How to prepare for a job interview at Mole Valley Farmers Limited
✨Brush Up on Your Technical Knowledge
Given the agriculture field, it's vital we understand farming techniques, equipment, and even pest management strategies. Be ready to discuss specific practices you've encountered or used—perhaps your experience with certain crops or technologies in farming.
✨Showcase Your Practical Experience
Employers want to see that we can apply our knowledge in the field. If you've had hands-on experience—like internships, volunteering on a farm, or even personal projects—talk about them! Share what you learned and how it shaped your understanding of agricultural processes.
✨Flexibility & Commitment—Key for Part-Time Roles
Part-time roles often require a bit of juggling. Be ready to show your willingness to adapt your schedule for peak seasons or specific needs that come up. Discuss your availability openly, and highlight your enthusiasm for being part of the team.
✨Prepare for Scenario-Based Questions
In agriculture, we might face situations that test our problem-solving skills. Expect questions like how we'd handle a pest outbreak or deal with unpredictable weather. Practise articulating your thought process and solutions, as it shows we can think on our feet.
