At a Glance
- Tasks: Lead a dynamic retail team and ensure customers have an amazing shopping experience.
- Company: Join a forward-thinking retail company that values teamwork and customer satisfaction.
- Benefits: Enjoy a competitive salary, generous discounts, and excellent training opportunities.
- Other info: Flexible hours with great career progression and a supportive work environment.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Experience in retail supervision and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
We’re looking for a proactive and customer-focused Store Supervisor to help lead our team and deliver outstanding results. This is a hands‑on role where you’ll support the Store Manager and Assistant Manager in day‑to‑day operations, inspire colleagues, and ensure every customer enjoys an exceptional experience. If you’re passionate about retail, thrive in a fast‑paced environment, and want to make a real impact, we’d love to hear from you.
About The Role
- Contract: Permanent
- Hours: Part-time
- Hours of Work: 32 Hours Per Week, working on a rota basis
As Store Supervisor, you’ll play a key role in driving store performance, maintaining high standards, and supporting team development. You’ll lead by example, create a positive and solution‑focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous.
Key responsibilities include:
- Supporting the Store Manager in delivering annual sales budgets and business plans
- Driving sales through effective merchandising and stock control
- Leading daily team organisation, rotas, and task delegation
- Coaching and motivating colleagues to achieve targets and deliver excellent service
- Handling customer queries and complaints professionally
- Ensuring compliance with health & safety policies and company procedures
- Acting as Duty Manager and keyholder when required
Please note this role is based at a site that is not accessible via public transport, so you will need to ensure you have a reliable way to travel to and from work.
About You
- Proven experience in a supervisory role within a retail or customer‑facing environment
- Strong understanding of retail operations, including stock control and customer service
- Skilled in problem‑solving and prioritising under pressure
- Excellent communication and interpersonal skills to lead and engage colleagues
- Flexible and adaptable, with a commitment to continuous improvement and team success
- A natural leader with a customer‑first mindset and a passion for delivering outstanding service
What We Offer
- Scottish Widows contributory pension – company will match up to 5%
- Up to 25% colleague discount in store
- Free parking on site
- 33 days of annual leave, including bank holidays (pro‑rated for part‑time colleagues)
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
- Comprehensive colleague benefits
- Enhanced Family Leave Policies
Retail Supervisor in Salfords employer: Mole-Valley-Farmers-Limited-1
Join our dynamic team as a Retail Supervisor in Redhill, where we prioritise a customer-first approach and foster a supportive work culture. With excellent training and development opportunities, alongside a generous benefits package including a contributory pension and up to 25% store discount, we are committed to your growth and well-being. Experience a rewarding career in a fast-paced environment that values innovation, teamwork, and exceptional service.
Contact Details:
Mole-Valley-Farmers-Limited-1 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Salfords
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Mole-Valley-Farmers-Limited-1, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Supervisor in Salfords
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Mole-Valley-Farmers-Limited-1 that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Mole-Valley-Farmers-Limited-1 will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Mole-Valley-Farmers-Limited-1 and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Mole-Valley-Farmers-Limited-1
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Mole-Valley-Farmers-Limited-1, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Mole-Valley-Farmers-Limited-1!
