At a Glance
- Tasks: Manage stock records, assist with financial processes, and provide top-notch customer service.
- Company: Join a dynamic retail team in Dorchester with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, generous discounts, and excellent training opportunities.
- Other info: Flexible hours with great career progression and supportive company culture.
- Why this job: Be part of a fast-paced environment where your contributions directly impact store success.
- Qualifications: Experience in retail and administration, strong communication skills, and attention to detail.
The predicted salary is between 12 - 15 £ per hour.
We’re looking for a detail‑oriented and customer‑focused Stock Administrator to join our team. This is a key role in supporting the store through accurate stock control and administration. If you enjoy working with data, have strong organisational skills, and thrive in a fast‑paced environment, we’d love to hear from you.
About The Role
- Contract: Permanent
- Hours: Part‑time
- Hours of Work: 30 hours, working 5 days out of 7 days
As a Stock Administrator, you’ll ensure stock integrity, assist with financial processes, and provide excellent customer service when required. You’ll play an important part in keeping operations running smoothly and ensuring customers have access to the products they need. Every aspect of your role will reflect our values: Customer First, Honest, Committed, Knowledgeable, Courageous, and Innovative.
Key responsibilities include:
- Maintaining accurate stock records and ensuring stock file integrity
- Processing goods received paperwork and resolving invoice queries
- Managing goods out paperwork, including transfers and courier arrangements
- Administering goods returns and tracking supplier credit claims
- Supporting stock take schedules and completing daily stock routines
- Preparing and coordinating daily reports for management review
- Assisting with financial tasks such as cashing up and banking routines
- Providing support on the cash desk when required and resolving queries promptly
About You
- Previous experience in both retail and administration is essential
- Willingness to learn and contribute to a fast‑paced, accuracy‑focused environment
- Good communication and interpersonal skills
- Strong attention to detail and ability to follow processes accurately
- Good IT skills and confidence using systems
- Ability to work under pressure and manage multiple tasks
- Awareness of Data Protection/GDPR and Health & Safety standards
- Friendly, enthusiastic, and approachable attitude
- Self‑motivated and able to use initiative
- Flexible and adaptable to meet the needs of the business
You’ll be proactive, approachable, and solution‑focused, with a commitment to delivering outstanding service and supporting store success.
What We Offer
- Scottish Widows contributory pension – company will match up to 5%
- Up to 25% colleague discount in store
- Free parking on site
- 33 days of annual leave, including bank holidays (pro‑rated for part‑time colleagues)
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Life Assurance
- Employee Assistance Programme with Retail Trust
- Comprehensive colleague benefits
- Enhanced Family Leave Policies
Customer Service & Administrative Assistant in Dorchester employer: Mole-Valley-Farmers-Limited-1
Join our dynamic team in Dorchester as a Customer Service & Administrative Assistant, where you'll enjoy a supportive work culture that prioritises employee growth and development. With excellent training opportunities, a generous pension scheme, and a commitment to work-life balance through flexible hours and ample annual leave, we strive to create a rewarding environment for all our staff. Our values of being Customer First, Honest, Committed, Knowledgeable, Courageous, and Innovative guide everything we do, making this an ideal place for those seeking meaningful employment.
Contact Details:
Mole-Valley-Farmers-Limited-1 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Administrative Assistant in Dorchester
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about us.
✨Tip Number 2
Practice your interview skills! Think about common questions for a Customer Service & Administrative Assistant role and prepare your answers. We love seeing candidates who can articulate their experiences clearly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and appreciate the opportunity to chat with us.
We think you need these skills to ace Customer Service & Administrative Assistant in Dorchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your retail and administrative experience, and don’t forget to showcase your attention to detail and customer service skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Stock Administrator role. Mention your enthusiasm for working in a fast-paced environment and how you embody our values.
Show Off Your IT Skills:Since good IT skills are essential for this role, make sure to mention any relevant software or systems you’re familiar with. If you’ve got experience with stock management systems, definitely highlight that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mole-Valley-Farmers-Limited-1
✨Know Your Stock Inside Out
Before the interview, brush up on stock management principles and practices. Familiarise yourself with common stock control systems and terminology. This will show your potential employer that you’re not just interested in the role but also knowledgeable about it.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your commitment to the 'Customer First' value they hold dear.
✨Demonstrate Attention to Detail
Since this role requires strong organisational skills, be ready to discuss how you ensure accuracy in your work. Bring examples of how you've maintained records or managed data effectively in past positions. Highlighting your attention to detail will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to stock management and customer service. Practice responding to these types of questions, focusing on your problem-solving skills and ability to stay calm under pressure. This will help you stand out as a proactive candidate.
